Customer Service Advisor

1 week ago

Wantirna South, Victoria, Australia Bank of Melbourne Full time

Join a diverse and thriving team at Bank of Melbourne Knox City

  • Permanent Part Time role (32 hours per week)
  • Shape and advance your career

How will I contribute?

As a representative of Bank of Melbourne, you'll be stationed at the branch to assist customers in reaching their financial objectives. How will you achieve this? By comprehending their unique requirements and situations – and proposing a customized solution that clearly provides the most benefit for them. Additionally, you will utilize your newfound business expertise to discover new opportunities in our wealth, insurance, home loan, and small business lending sectors.

What are the perks?

We want you to be passionate about your work – and where you perform it. You'll receive competitive compensation, along with ample growth opportunities in your career – including access to various online learning, training, and career development resources. You'll also have access to some of the finest banking, wealth, and insurance benefits available – and the option to take paid volunteer leave or temporary new assignments.

Whatever your family structure may be, we provide generous paid and unpaid parental leave for your chosen primary and supportive caregivers, which includes leave for organizing adoptions, surrogacy, and foster care arrangements.

What are the requirements?

With a background in customer service and a proven history of meeting sales objectives, you'll view this position as your next chance to become a specialist in new business. You should possess the ability to communicate clearly and confidently with our clients, nurturing strong relationships and delivering service that surpasses their expectations. All of this will be done within a team setting – an environment you're no stranger to.

What's the work environment like?

Our goal is to form one united, supportive team to help us fulfill our mission of building better futures together. As an employer that promotes equal opportunities, we have established a culture and workplace that appreciates diversity and adaptability – and promotes inclusivity.

How to proceed with the application?

Get started by selecting the APPLY button.

At Westpac, we are dedicated to fostering a nurturing culture and establishing diverse, inclusive, and accessible workplaces, branches, products, and services for our clientele, employees, and community. This position is available to experienced candidates interested in discussing workplace flexibility. We encourage individuals of all backgrounds to apply. For inquiries about the recruitment procedure, please reach out via email.

Require accommodations during the recruitment process?

We accommodate individuals with disabilities and/or neurodiversity by making reasonable adjustments during any stage of the recruitment process. If you need an adjustment, please reach out by calling Option 2.3 or emailing.

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