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Technical Customer Service Advisor
1 week ago
Our client, a global company, is looking for an energetic and motivated Customer Service Specialist with an automotive background to provide specialist customer service relating to equipment service and support.
This is a permanent position based in Southeast Melbourne. If you have customer service experience in automotive or similar - then we want to hear from youClient Details
Our client partners with leading international manufacturers to provide world class industrial equipment and accessories across Australia and New Zealand.
- Established sites across Australia and New Zealand, with each site holding a full suite of spare parts, mobile service and qualified technicians to support their customers equipment and reduce downtime. With company growth has come the need for more quality team members.
As part of the team, you will be responsible for receiving incoming customer enquiries relating to:
- Equipment support
- Equipment service
- Equipment breakdowns
- Scheduled maintenance and parts orders
You will have/be:
- Mechanical experience / Trade background
- Able to communicate clearly
- Diagnostic and problemsolving skills
- Customer Service background
- Selfmotivated and ability to work unsupervised
- Advanced computer skills
You will receive:
- $75k - $85k (Dependent on experience) + Super
- Development and career advancement opportunity
- A dynamic, vibrant and friendly place to work
Reference Number:
ML-4
Profession:
Automotive & Transportation
Date Posted: 31-Aug-2023
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