Infringement Review Officer

1 week ago

Melbourne, Victoria, Australia City of Melbourne Full time

Location: Council House 2, 240 Little Collins Street

Position Summary:

  • Full time permanent opportunities available
  • Employee discounts program/Flexible work arrangements/ Optional ADO available
  • All positions to commence in late June 24.
  • Starting salary from $70,133 plus 11% Superannuation.
  • Great career prospects

We are the City of Melbourne, known for embracing possibilities and being a hub of inspiration.

Situated on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin nation, Melbourne stands out as a highly livable and prosperous city, showcasing multiculturalism and diversity. At the core of it all lies the City of Melbourne, a proud organization with over 1800 team members dedicated to excelling as a capital city by delivering value to everyone associated with the city.

How this position will impact the City of Melbourne: Infringement Review Officers play a crucial role in evaluating written infringement review objections, conducting investigations, and delivering quality responses while adhering to guidelines and policies.

What you will bring:

  • Ability to embody City of Melbourne Values - accountability, integrity, courage, respect, and excellence.
  • Strong written and verbal communication skills to handle complex customer queries effectively.
  • Adaptability to a dynamic work environment and a positive attitude towards change and personal development.
  • Excellent customer service skills and the ability to handle customer interactions professionally.
  • Proficiency in conflict resolution and maintaining composure during challenging situations.

Desirable Skills/Experience:

  • Understanding of legislative frameworks related to infringement notices.
  • Ability to exercise discretion in accordance with relevant Acts and legislation.

By joining our team, you will be an integral part of a collaborative and diverse work culture that shapes the city's future. Together, we celebrate diversity, achievements, and positive impacts.

How to apply: Attach your resume and a cover letter addressing selection criteria (max two pages).

Please address your cover letter to Gary Weston, Manager Prosecutions & Review

Candidates can apply until 11:45 pm, Sunday May 19th, 2024. For inquiries, contact

Closing Date: 19/05/2024

Position Information: Inherent Physical Requirements profile - Type 1.pdf Open - Open

Kindly note that late applications will not be considered.

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