Cocktail Bar Supervisor

1 week ago

Windsor, Australia BORSCH VODKA & TEARS Full time

Purpose of role
-
Main duties and responsibilities_

  • The Bar Supervisor will be responsible for managing Borsch, Vodka &
Tears evening front of house operations.

-
Core objectives include_:_

  • Provide leadership in the development and delivery of Borsch, Vodka & Tears drink service
  • Training of new and existing staff members in bar operations
  • Identify opportunities to increase revenue and profitability
  • Maintain quality standards in all drink service
  • Ensure all orders are put through the point of sales system so that stock is correctly recorded
  • Do not provide any drink, except for coffee, tea and soft drink to anyone without a ticket from the point of sales system
  • Ensure customer bills are paid
  • Assist in running drinks and/or food when the floor staff are busy with other customers.
  • Provide friendly and knowledgeable service to all customers.
  • Communicate any stock shortages to manager taking on ordering duties
  • Provide ideas for drinks specials using specified stock and stock amounts.
  • Provide monthly training to specified staff on monthly topics that will be determined in the preceding monthly management meeting.
  • The Front of House Manager will determine when Bar Staff are to take breaks, especially on Friday and Saturday nights.
  • Taking breaks in the bar should be a collective decision between the bar supervisor and FOH Manager
  • Monthly meetings with General Manager to review whether KPI targets for the month have been met as per employment contract.
  • The above list is not exhaustive, and the role may change to meet the overall objectives of the company.
  • Other duties_
  • Fulfil other duties as required by management and other department personnel as requested/required.
  • Experience : _Minimum two years' experience in a bar with cocktail making experience
  • Knowledge : _Knowledge of operating POS systems including back end programming.
Bookings management

Skills & competencies:

  • Customer service focused: committed to providing
exceptional customer service across all channels - face
to face and phone.

  • Communication: the ability to communicate clearly and concisely, varying
communication style depending upon the audience.

  • Attention to detail: excellent attention to detail and written skills when
communicating with others, both internally and externally.

  • Teamwork: willingness to assist and support others as required and get on with
team members.

  • Time management/organisation: accomplish objectives effectively and
efficiently.

Personal attributes:

  • Professional approach.
  • Ability to work under pressure.
  • Organizational and time management skills.
  • Excellent attention to detail.
  • Confident manner.
  • Positive approach to change.

Job Types:
Full-time, Part-time, Permanent, Casual

Part-time hours: 25-35 per week

Salary:
$28.46 per hour

Benefits:

  • Employee discount

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Afternoon shift
  • Evening shift
  • Flexible hours
  • Monday to Friday
  • Night shift
  • On call
  • Overtime
  • Public holidays
  • Rotating roster
  • Shift work
  • Weekend availability

Supplemental pay types:

  • Bonus
  • Christmas bonus
  • Overtime
pay

  • Penalty rates
  • Tips
  • Weekly bonus

Ability to commute/relocate:

  • Windsor,

VIC:
Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

  • Australia (required)

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