Workplace Experience Coordinator

2 weeks ago

Sydney, New South Wales, Australia CBRE Full time
Posted- 08-Nov-2023- Service line- Advisory Segment- Role type- Full-time- Areas of Interest- Building Management, Communications/Public Relations, Marketing- Location(s)- Sydney - New South Wales - Australia
Why CBRE?


At CBRE, our people enjoy the opportunity of working in a global real estate and property services organisation with tremendous scale.

Every day you are empowered to be better, and this is achieved through the platform and resources you have access to and the ability to work in an inclusive and collaborative environment where you will be challenged to grow and be your best.


Here are some of the benefits we offer at CBRE

  • A diverse and collaborative team culture like no other
  • A corporate wellbeing program with discounted health insurance
  • Uncapped opportunities to develop your career; structured career development with comprehensive learning and development opportunities to help you reach your full potential
  • Access to support and counselling services with work or personal matters, through our Employee Assistance Program
  • Companywide events to stay connected and celebrate success
  • Entitlement to annual company incentive scheme + salary reviews
  • You'll form an integral part of an enormously successful team who outperform in the market year on year.
  • Parental leave which is industry leading
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued and heard. Because when you belong, we all succeed. We welcome and encourage First Nations people to apply.
The Opportunity
Join our team working on an ultra-high end commercial tower in North Sydney.
This role will see you deliver exceptional experience through the asset's physical environment, service offering and digital touchpoints.

Your duties will include;-
Customer relations; including managing customer relationships and end-to-end management specific customer service requests and act as a point of contact for all supplier and customer related queries.

-
Building Operations; support the Facilities Manager and Placemaking Manager in the management of contractors and customers to ensure tasks are performed in alignment contractual obligations with the customer experience strategy.
-
Placemaking; assist the team in identifying and executing events and activation opportunities as well as auditing third-space for comfort and satisfaction, identifying and actioning improvements.
-
Communications; this encompasses end to end management of content for app, EDMs,management of creative agencies and building notifications.
-
Office Administration; support the team in procurement of office supplies, managing work requests, purchase orders, invoicing and other administrative duties.

About you;

  • Proven experience in a people centric, client or customer service focused role
  • A flair for marketing with some experience in content creation such as Canva or Adobe Creative
  • Previous experience in real estate / property highly regarded or a passion to learn about Facilities Management and Placemaking
  • A customer focused approach and the ability to effectively communicate with a variety of stakeholders
  • Excellent time management and organisation skills with the ability to manage multiple projects within tight time frames
  • A team player, with a "can do" attitude who is practical and operationally minded

Can we inspire you to join us?- If you are successful in progressing, you may be asked to complete a short video interview and/or a written exam as part of the recruitment process.

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