Customer Solutions Consultant

2 weeks ago

Newcastle, New South Wales, Australia Red Energy Full time

Customer Solutions Consultant
Pride yourself on your excellent customer service experience? Want to learn and develop your skills in the energy industry? Want to be a part of a 100% Australian Owned company and work from the comfort of home?

Red Energy is hiring in the Hunter region and looking for you

THE ROLE
Feel secure in a permanent ongoing FULL TIME role, while working from the comfort of your own home

As part of the Customer Solutions team, you will be the first point of contact for all of our customers who call into our contact centre, meaning the types of calls they get in a day are nice and varied - There is never a dull moment

You will have experience working with customers and understand the importance of active listening and empathy.

We encourage you to give us an opportunity to see what you have that differentiates you, and what you can bring to our high performing Contact Center.


It runs on a rotating roster, working between the hours of 8:00am - 8:30pm Monday to Friday, and Saturday between 9:00am - 5:30pm, all from your own home


We know every dollar counts right now - that's why all Red Energy employees have access to DISCOUNTED electricity and gas rates Get recognised for your hard work and be rewarded with vouchers and products through our employee nomination program.


RED ENERGY AND THE COMMUNITY:

Owned by the Mighty Snowy Hydro, together we play an important role in the Hunter Valley community.

Snowy Hydro has started construction on the Hunter Power Project in Kurri Kurri.

This project will deliver on demand, fast-start capability to ensure energy security, as large coal fired power stations are retired.

The project will play a vital role in the transition to renewables, investing over $800 million into the Hunter economy and will create over 600 jobs in the Hunter Valley region.


Seen us around? We are a major sponsor of the Newcastle Knights and have been since 2015 This year we've signed up to also sponsor the NRLW team and these partnerships support the Club's community programs and includes the Newcastle Knights Cheerleaders and the junior Sparkle Squad.

Red also proudly supports Hunter's local sports identity and paratriathlete Lauren Parker and Knights legend Danny Buderus.

Want to be a part of something great and join the team at Red Energy??

Job Reference:

RED

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