Guest Services Agent

1 week ago


Fortitude Valley, Queensland, Australia Lancemore Hotel Group Full time

BENEFITS:

-
Flexible work hours - (Casual role):


  • Great customer service role:
-
Funky Hotel in a cool part of Brissy:


  • Competitive salary range $29
  • $50 per hour pending shift times


Join a supportive, friendly Front Office Team at our unique street art Hotel delivering genuine hospitality and a boutique experience to our corporate and leisure travelers.


ABOUT THE ROLE:

  • Be an ambassador for the Hotel, positively representing and promoting our boutique brand
  • Be a key part of the guest experience, interacting wherever and whenever possible
  • Ensure a smooth check in and out process for our guests utilising the Hotel's PMS system
  • Answer and process reservation enquiries, make recommendations and upsell rooms according to availability
  • Maintain sufficient knowledge of all room rates and available packages
  • Be a key part of the guest experience, interacting wherever and whenever possible

ABOUT YOU:

  • Have a desire to genuinely help people
  • Be YOUrself
  • Success in a similar role preferred but not essential, we are employing on attitude not just experience
  • Deliver exceptional guest service and get a kick out of helping, problemsolving and being accountable for your workload
  • An acute eye for detail and exceptional interactive social skills
  • Ability to work under pressure in a varied, fast paced environment, by taking initiative and working collaboratively
  • Commitment with flexibility to work mornings, evenings, weekends and public holidays
  • Positive mindset and a can do attitude

ABOUT US:

The Constance Hotel
Ideally situated in the heart of Fortitude Valley is Brisbane's only street art Hotel, The Constance.

This boutique Hotel propels you into a realm of playful contrasts, where a sleek inner-city location fuses masterfully with an edgy design.

Mixing striking artwork with suave finishes, The Constance features 65 boutique rooms, flexible meeting spaces, gym, and a rooftop bar.


Lancemore Hotel Group


Founded in 1986,
The Lancemore Group is a leading Australian boutique lifestyle brand and pioneer in boutique Hotels and residential conference facilities.


  • Our Hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and an award winning wines.
  • We are rapidly expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company.
  • You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.


If you are a talented, passionate and performance driven individual wanting to enjoy your career within an established Boutique Hotel brand and supportive team, then...

Click the
"APPLY NOW" Button

Our Values
Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth

**Follow us on LinkedIn
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