Wintel Engineer

2 weeks ago

Sydney, New South Wales, Australia Delivery Centric Technologies Full time
Permanent, Full-time, Contract, Fixed term Job details Job details Here's how the job details align with yourprofile.

Job type Permanent Full-time Contract Fixed term Shift and schedule 8 hour shift Day shift Monday to Friday Location Sydney NSW Full job description Type - Permanent and contract Location - Sydney Skills: Windows batch scripting Description VMware, Hyperion, Patching, Vulnerability, AD, RBAC, DR, SR Planning and execution DC experience Incident, Task, MI, Change, Problem management on Wintel.

Provide technical support for Microsoft related technologies; Office 365, Windows Server and Client OSes, and Active Directory.

Answer questions or resolve problems in person, via telephone, email or ticketing system O365 O365 Certified with 6-8 years of migration experience.

Maintain and develop documentation standard operating procedures, knowledge base articles, training materials Ticket creation and management, including communication with users informing of incident progress, along with customer notification of impending changes and agreed outages.

Responsible for escalation of service or project issues that cannot be completed within service level agreements (SLAs).
Responsible for following all safety rules, policies, procedures and regulations, maintaining a safe workplace.
Performs other related duties as assigned.
Ability to adapt to a continually changing business environment while managing multiple priorities.
Professional demeanour and able to consistently meet customer service quality standards, especially in problem resolution situations.

Ability to work on a team environment, and cross functional departments and/or divisions to maintain open lines of communication and cultivate positive working relationships that will benefit the customer and company profitability.

ITIL Foundation v3 or v4 certification preferred

About Us:

We are Delivery Centric, a dynamic technology company that is transforming the delivery of cloud implementations and Cyber security.

We are headquartered in Australia with a global presence.

We are tenacious, future-thinking, and highly driven to achieve an ambitious vision to be the leading global provider of innovative technologies for companies that keep our world clean, safe, and secure.

Our fast-paced and supportive environment will offer you lots of benefits, including a competitive salary, a friendly team, a healthy work environment, and opportunities for training and development.

Why work with us?Work with diverse technologies, projects, clients and industries.
Spend your days in a creative and innovative environment.
Share experience and knowledge as part of an agile and dynamic team.

Job Types:
Full-time, Permanent, Contract

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