Wintel Engineer

1 week ago

Sydney, New South Wales, Australia Delivery Centric Technologies Full time

Title - Wintel Engineer

Type - Permanent and contract

Location - Sydney

Skills: Windows batch scripting

Description

  • VMware, Hyperion, Patching, Vulnerability, AD, RBAC, DR, SR Planning and execution
  • DC experience
  • Incident, Task, MI, Change, Problem management on Wintel.
  • Azure 900,103 administrator
  • Provide technical support for Microsoft related technologies; Office 365, Windows Server and Client OSes, and Active Directory.
  • Answer questions or resolve problems in person, via telephone, email or ticketing system O365
  • O365 Certified with 6-8 years of migration experience.
  • Maintain and develop documentation standard operating procedures, knowledge base articles, training materials
  • Ticket creation and management, including communication with users informing of incident progress, along with customer notification of impending changes and agreed outages.
  • Responsible for escalation of service or project issues that cannot be completed within service level agreements (SLAs).
  • Responsible for following all safety rules, policies, procedures and regulations, maintaining a safe workplace.
  • Performs other related duties as assigned. Ability to adapt to a continually changing business environment while managing multiple priorities.
  • Professional demeanour and able to consistently meet customer service quality standards, especially in problem resolution situations.
  • Ability to work on a team environment, and cross functional departments and/or divisions to maintain open lines of communication and cultivate positive working relationships that will benefit the customer and company profitability.
  • ITIL Foundation v3 or v4 certification preferred

About Us:

We are Delivery Centric, a dynamic technology company that is transforming the delivery of cloud implementations and Cyber security. We are headquartered in Australia with a global presence. We are tenacious, future-thinking, and highly driven to achieve an ambitious vision to be the leading global provider of innovative technologies for companies that keep our world clean, safe, and secure.

Our fast-paced and supportive environment will offer you lots of benefits, including a competitive salary, a friendly team, a healthy work environment, and opportunities for training and development.

Why work with us?

  • Work with diverse technologies, projects, clients and industries.
  • Spend your days in a creative and innovative environment.
  • Share experience and knowledge as part of an agile and dynamic team.

Job Types: Full-time, Permanent, Contract

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

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