Service Desk Officer

1 week ago


Melbourne, Victoria, Australia Michael Page Australia Full time
About Our Client Join a global investment management firm, dedicated to making a positive difference.

My client has an immediate requirement for a Desktop Support Officer who will be providing technical support throughout the broader organisation.

This is an initial 12-month with likelihood of extension.
Job Description As the Service Desk Officer you will be responsible for: Service Desk ticket management (e.g., Service Now)

User/Account administration (e.g.

, Active Directory, Business Systems)IT Asset Management (hardware & software)Microsoft experience (Teams, 365, Windows 10)Remote Desktop support The Successful Applicant The successful applicant will ideally possess the following:

Significant Level 1 knowledge.
Strong communicator, both written and verbal with a high proficiency in the English language.
Excellent telephone manner.
Confident in servicing staff at all levels of the organisation, including senior management and board level executives.
Self-starter with drive and desire to work efficiently when unsupervised.
Acts as a team player within the Service Desk team.
What's on Offer Professional development and training opportunities.
A dynamic work environment that fosters creativity and innovation.

#J-18808-Ljbffr

  • Melbourne, Victoria, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream's Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will play a crucial role in providing...


  • Melbourne, Victoria, Australia Michael Page Full time

    About Our Client My client has an immediate requirement for a Service Desk Officer who will be providing technical support throughout the broader organisation. This is an initial 12-month with likelihood of extension. Job Description As the Service Desk Officer you will be responsible for: Service Desk ticket management (e.g., Service Now) ...


  • Melbourne, Victoria, Australia BFV Service GmbH Full time

    Our client is currently looking for a Service Desk Officer you will be the first POC therefore need excellent customer service skills and are confident about your technical knowledge with the maturity to know when to escalate.This is a diverse role where you will need to be proactive and take initiative. Responsibilities of the roleProvide first level...


  • Melbourne, Victoria, Australia Head Office St Kilda Rd Full time

    Permanent Full Time Position- Friendly and supportive work cultureAre you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?Our IT department at Healthscope's head office has a vacancy for an enthusiastic and motivated individuals to work alongside our Service...


  • Melbourne, Victoria, Australia Granite Consulting Full time

    Immediate Start CBD Location 3 month initialOur client, a large Australia wide Not For Profit, seeks an ICT Service DeskOfficer to be the first point of contact for any enquires from internal and external customers. The Service Desk Officer will support the organisation's business streams - Public and Private Hospitals, Aged Care and Community Services and...

  • Service Desk

    1 week ago


    Melbourne, Victoria, Australia Michael Page Full time

    Career progression & development opportunitiesSupportive Team EnvironmentAbout Our ClientMy client has an immediate requirement for a Service Desk Officer who will be providing technical support throughout the broader organisation. This is an initial 12-month with likelihood of extension.Job DescriptionAs the Service Desk Officer you will be responsible for:...

  • Service Desk

    1 week ago


    Melbourne, Victoria, Australia Appetency Recruitment Services Full time

    Service Desk / Service Delivery Manager: Job ID:91a7d6da: Job Category:information-technology-business: Location:collingwood: Job's Advertised Area: Collingwood Salary on offer: To be discussed Leading a local, interstate and international service desk team of nearly 20 techs:Leader who knows how to build & improve the performance of centralised MSP service...


  • Melbourne, Victoria, Australia Hudson Australia Full time

    The Service Desk Officer will be responsible for providing effective first-level support to users of the department's Information and Communications Technologies (ICT). This includes logging all incidents/requests, incident/request resolution, provisioning of equipment and services, as well as escalating high-priority incidents to ICT support staff and...


  • Melbourne, Victoria, Australia Swtest Full time

    Leaders IT is in collaboration with one of our Australia's research and innovation organisatoin.They are currently offering an exclusive opportunity to an enthusiastic Graduate Service Desk Officer to join their widespan IT Support community.This role will be more than just an Entry Level Position but more of an opportunity to be part of a Growth and...


  • Melbourne, Victoria, Australia Public Sector People Full time

    Service Desk Support Officer Are you passionate about providing exceptional IT support and customer service? Do you thrive in dynamic environments where your skills can make a significant impact? If so, we have an exciting opportunity for you Public Sector People, a leading recruitment agency, is partnering with our esteemed client to find a dedicated...


  • Melbourne, Victoria, Australia Australian Bureau of Meteorology Full time

    APS Level 5, Ongoing- $76,783 - $83, % super MelbourneThe Bureau of Meteorology is seeking a qualified IT Service Desk Analyst to provide Level 1 Information and Communications Technology (ICT) technical support - Nationwide (including Bureau remote offices) based out at the Bureau's Melbourne office as part of a team spread across multiple offices. The IT...


  • Melbourne, Victoria, Australia Swtest Full time

    Leaders IT is in collaboration with one of our Australia's research and innovation organisatoin. They are currently offering an exclusive opportunity to an enthusiastic Graduate Service Desk Officer to join their widespan IT Support community.This role will be more than just an Entry Level Position but more of an opportunity to be part of a Growth and...


  • West Melbourne, Victoria, Australia Australian Red Cross Lifeblood Full time

    Permanent full time opportunityOpportunity to provide 1st and 2nd level ICT support to Lifeblood staffLocated in West Melbourne with a hybrid work model of WFH and officeDiscover life-giving possibilitiesLifeblood is more than just a job or a career, it's an opportunity to be part of something that matters.As an organisation, our purpose is simple: to give...


  • Melbourne, Victoria, Australia Granite Consulting Full time

    Permanent employment- $140k - $150k + Super Melbourne basedResponsibilities: Lead and manage the IT service desk team, providing guidance, support, and mentorship to team members. Implement and adhere to ITIL best practices in service management, incident management, problem management, change management, and service request fulfillment. Oversee and ensure...


  • West Melbourne, Victoria, Australia Australian Red Cross Lifeblood Full time

    Permanent full-time role - perfect role for someone looking to kick start their career in ICTProvide 1st and 2nd level ICT support to Lifeblood staffLocated in West Melbourne with a hybrid work model of WFH and officeDiscover life-giving possibilitiesLifeblood is more than just a job or a career, it's an opportunity to be part of something that matters.As an...


  • Melbourne, Victoria, Australia Talent International Full time

    australia melbourne contract asap start, flexible workingWorking for this well-known health services organisation as a Service Desk Analyst you will be a central point of contact for all ICT related issues via a helpdesk.Key activities Providing level 1 support connecting into users pc's to diagnose and fix issues over the phone Escalation and routing of...

  • IT Service Desk

    1 week ago


    North Melbourne, Victoria, Australia Clicks IT Recruitment Full time

    We have a temporary part time position minimum 4 days per week came for service desk officer role. Immediate start and initial contract will be for 6 months with view to extend.BAU support (In-person / off-site when required)Experience in O365 administration, AD, Exchange admin center, Zoom, Remote Supports toolsRoster Shifts (7.30 AM- 4.00 PM or 8 AM to...


  • Melbourne, Victoria, Australia Paxus Australia Pty Ltd Full time

    Posted 29 February 202- SalaryHighly Competitive Day Rate LocationMelbourne Job type Contract DisciplineIT General Reference264873Job description:Our Enterprise level client is seeking a Service Desk/Desktop Support Engineer with excellent interpersonal skills to provide level 1 support to end users & triage with the Desktop and other support...

  • IT Service Desk

    1 week ago


    Melbourne, Victoria, Australia Symbio Labs Full time

    Help Desk & IT Support (Information & Communication Technology)Symbio Laboratories is a leading provider of commercial analytical testing services to the food, agricultural, water, environmental and pharmaceutical industries. Whilst the Head Office is located in Brisbane, Symbio has laboratories across Australia, responsible for testing everything from the...


  • Melbourne, Victoria, Australia Public Sector People Full time

    $45-$50 per hour + super. Level 1 and 2 support, 3month contract.Are you an experienced Service Desk Officer looking for an exciting opportunity to make a difference?Our client, a reputable organization in the public sector, is seeking a skilled and motivated individual to join their team as a Service Desk Officer - Level 1 and 2. This is a 3-month contract...