Retail Manager, Travel Retail

1 week ago

Sydney, New South Wales, Australia Moët Hennessy Asia Pacific Full time

Position:

  • Global leader in luxury champagne, wines & spirits
  • Hybrid working and agile workspaces that encourage flexibility and connectivity
  • Great benefits that promote learning, wellbeing and brand engagement

WHO WE ARE


As the _Wines & Spirits_ division of LVMH Group, Moët Hennessy is a leader in champagnes, wines and spirits in Australia and globally, with brands such as Dom Pérignon, Moët & Chandon, Veuve Clicquot, Cloudy Bay, Glenmorangie and Hennessy - amongst others.

These exceptional products from around the world are a collection of rare brands where heritage and innovation, authenticity and creativity, converge.

- "Our 25 Houses are all inspired by the same spirit of perfection, shaped by the ongoing quest for innovation they pursue daily, from production and marketing to distribution, in order to continually strengthen the appeal and reputation of our brands." _Philippe Schaus, CEO of Moët Hennessy.

THE OPPORTUNITY


Part of the Global Travel Retail Team and reporting to the Senior Account Manager Travel Retail, the Retail Manager is responsible for developing and leading our brand strategy for the ANZ market with excellent brand representation in all major airports/downtown in the region.


  • Build and nurture relationships with store managers and local operators.
  • Participate to gain market insights, grab share of space & instore visibility, and recommend specific action points for improvement.
  • Monitor pricing deviations vs RRSP and vs competitors, and report any red flags to Business Analyst.
  • Identify any area of opportunities in the field such as: sellout, promos, visibility, stocks etc and craft own recommendations for improvement.
  • Support Sales, Retail and Marketing team in new store opening execution of stores.
  • Support the regional Trainer in building a training schedule and coordinating the team's attendance in trainings.
  • Support in the field coaching of generic staff in stores, especially in doors without Sales Ambassadors.
  • Escalate critical issues impacting performance and work with the other department to eliminate obstacles, expedite issue resolution, and ensure operational execution and financial goals are achieved.
  • Collaborate closely with other functions (Marketing, Visual Merchandising, Business Analyst, Account Managers and Trainers) to ensure excellent execution of new launches and campaign in store.
  • Ensure retail KPI target achievement of Airport/ Downtown Stores.
  • Ensure compliance to our MH visual merchandising guidelines at all times.

This position will held 80% field 20% office, with priority airports being Sydney, Melbourne, and Auckland

Profile:

WHO YOU ARE


At Moët Hennessy we believe in embodying our _five values_ in everything that we do - you will have an engaging personality and a _spirit of conquest_ approach to work and life, being able to influence key stakeholders with _elegance _and _integrity _to achieve business wins.

You enjoy working as part of a team, _sharing_ knowledge and insights of past experiences and new learnings.

You also appreciate the finer things in life but acknowledge that all things must be practiced with _epicureanism_ in mind.

To be successful in this role, you will require the following skills and experience:

  • Strong experience in travel retail management and luxury retail experience is preferred
  • Strong management and communication skills
    :
  • Ability to quickly analyse
  • Capable of understanding consumer
  • Ability to work cross level, crossfunctionally, crossculturally, and build strong relationships
  • Ability to recognize when to be hands on and when to step back and take a coaching/teaching role
  • Fluent English speaker is a must, Mandarin is a plus

Additional information:

THE BENEFITS
We constantly strive to create the best employee experience, shaping the organisation and our culture with people in mind.

As a result, our benefits program is continuously reviewed and evolves to ensure that what we offer is relevant to the needs of our team and the business.


Currently, our program includes benefits such as:

  • Hybrid working flexibility around where and when you work
  • Wellbeing flex leave days, annual flu shots, summer Friday's
  • 14 weeks paid parental leave
  • Product allowance
  • Public transport allowance for travel to and from the office
  • Volunteer days
  • Study leave
  • Career development and mobility


Moët Hennessy is proud to be an equal opportunity employer, we celebrate and welcome diversity and are committed to creating an inclusive environment.

If this sounds like an organisation and opportunity that you would like to explore, please send through your resume today.

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