Flight Services Executive

2 weeks ago


Brisbane, Queensland, Australia Air Charter Service Full time
Job Description
  • Support brokers across the APAC region in coordinating and customizing flight details with the airlines, clients, and handing agents to ensure smooth and efficient operations
  • Coordinate all operational aspects of charter flights including all necessary steps from flight confirmation to flight completion
  • Ensure all passengers and airline information is accurate and correct
  • Verify catering and requested amenities have been delivered
  • Check the aircraft cabin is well presented before boarding (ie. Branding)
  • Assist with flight repping or riding where required
  • Monitor service quality from suppliers and promptly identify areas for improvement
  • Actively participate in change management activities, including ensuring that improvements or new initiates are effectively delivered
  • Collaborate with brokers and other relevant stakeholders to identify opportunities for personalized service
Qualifications
  • Demonstrated achievement in customer service logistic within multi-disciplined environment
  • Broad experience in a customer-facing role, with the ability to build relationships at all levels of an organization
  • Excellent administrative and computer proficiency skills
  • Strong organizational and time management abilities
  • Exceptional communication and interpersonal skills
  • Proven problem-solving and decision-making capabilities
  • Ability to thrive in last-minute, stressful situations
  • Meticulous attention to detail
  • Customer service-oriented mindset
  • Require to work on weekends and outside of standard business hours
Additional Information

WHAT IS IN IT FOR YOU

  • Competitive Salary
  • 22-day holiday which increases with length of service
  • Additional paid leave for wedding, moving house, holiday shopping and more
  • Opportunities for global travel
  • Private healthcare and Pension
  • Career development opportunities
  • A friendly, fun and exciting environment surrounded by some of the best in the industry

Check us out on social media - Facebook - Instagram - TikTok - Twitter - Youtube - LinkedIn

#BNE #Brisbane #Australia #APAC #charter #flightoperator #flightsupports #luxury #travel #careers #hiringnow #jobhunt #jobopening #vacancies



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