Marketing Automation Executive

1 week ago


Brisbane, Queensland, Australia Flight Centre Full time

Job no: 518274

Brand:
Flight Centre

Work type:
Full time, Hybrid

Location:
Queensland

Categories:
Marketing, Web, Creative & UX

Hello, Hej, 你好
, Salut


At
Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'.

Every day, we give people all around the world the opportunity to experience something amazing - travel

Who you are...

  • 2+ years' experience using Salesforce Marketing Cloud, particularly Journey Builder and Automation Studio.
  • Proficiency in HTML code and AMP script
  • Strong understanding of marketing automation strategies and best practices
  • Experience with data integration and APIs
  • Marketing qualification(s)

What you will be doing...

  • Building bestinclass journeys and automations to enhance the customer journey and support global strategies
  • Working closely with the MarTech team to acquire and work with complex data sets across multiple sources
  • Responsible for segmentation, testing, deployment and continually evaluating these improvements
  • Understand and evaluate campaign metrics and distribute campaign performance to the marketing team.
  • Identify gaps and opportunities within the customer journey, with a consistent focus on enhancements to support the customer experience
  • Work closely with wider Flight Centre teams to improve the operation of marketing automation databases and systems
  • Collaborate with Website, Social, Paid Media and Analytics teams to share insights and create opportunities for automated crosschannel communications
  • Make improvements to existing communications and templates based on performance and feedback.

What's in it for you...
-
Culture:You will be employed by a company that takes pride in their employees and offers a team culture like no other in the industry.
-
Development: Receive ongoing training and professional development through Flight Centre in-house training including individualised Learning & Development pathway options to further develop your marketing skills.
-
Exclusive retail discounts: accessible via our employee-only portal with 350+ of Australia's leading retailers.
-
Generous travel discounts: Tick destinations off your bucket list with our discounts on travel and accommodation, including family and friends, travel insurance.
-
In-house services: Health and wellness programs, internal gym, financial planning advice and more.
-
Flexibility: Monday to Friday week, business hours with flexible/hybrid options available.
-
Brightness of future: Preference for internal progression through
our BOF program. Employees have the right to see a clear pathway to achieving career ambitions and opportunities in a global network of brands and businesses across the globe - we promote from within.
-
Corporate Health Discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.
-
Social: Opportunity to attend global awards events and various other social events to promote networking, the celebration of wins, and sometimes just for fun
(Global Portugal).
-
Sustainability: the protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment.

  • Proud
    Corporate Social Responsibility platform through the Flight Centre Foundation, workplace giving, paid volunteer leave.

We value you...


Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone.

We encourage you to _come as you are; _to foster inclusivity and collaboration. We celebrate you.

Who we are...
Since our beginning, our vision has always been to _open up the world for those who want to see._


As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting Together, we are a _family _(we call ourselves _Flighties_).

We offer genuine opportunities for people to grow and evolve.

We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their
Brightness of Future.


We encourage you to
DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality.

Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

Irreverence. Ownership. Egalitarianism.

  • Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes._
**#LI-LH2#FCB#LI-Hybrid

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