Administration Officer Speech Pathology

2 weeks ago

Brisbane, Queensland, Australia The State of Queensland Full time

The Speech Pathology Department are looking for an Administration Officer to join their team. The Speech Pathology Department specialises in the assessment and treatment of adults with acquired disorders of communication and swallowing associated with brain and spinal injury, stroke, neurosurgery, head and neck cancer, degenerative diseases and aging. The role is part time for 12 months, based at the Princess Alexandra Hospital.

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands and the Scenic Rim. We operate five major hospitals and a range of community, specialty and state-wide healthcare services. We are renowned for teaching and research excellence.

We are truly dedicated people who care about our community. We come to work to make a difference. We save lives, changes lives and make the world a better place. We overcome the many challenges that come our way by going above and beyond and achieve the best possible outcomes by working together. We are bold, innovative, collaborative, inspiring.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation and family responsibilities to apply.

We are committed to creating a diverse and inclusive workplace for our people and our community.

We are part of and proud of the community we serve. We are better together.

Join us at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.

About the Role

  • Ensure prospective patients have been placed on a respective waiting list, booked within the time frame indicated and maintain this list by ensuring accurate and complete additions, amendments, ongoing verification and appropriate delegations.
  • Respond to general customer inquiries over the phone, email and in person and assist staff and clients in the work unit as requested.
  • Register patient data onto relevant electronic databases and ensure patient data is updated in a timely manner.
  • Book in, book out, cancel and / or re-book outpatients and clinics on outpatient system. Ensuring transportation and follow up appointments are arranged.
  • Organise and coordinate patients appointment activities, including the arrival of patients, booking appointments, management of cancellation/rescheduling of clinics, management of clinic waiting lists and coordinating appointments with other services. Ensuring transportation and follow up appointments are arranged.

Find out about the role in more detail and how to apply in the attached Role Description.

Our values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.

As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

Applicants are encouraged to apply online; please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.

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