Local Service Manager

2 weeks ago

Brisbane, Queensland, Australia Rentokil Pest Control South Africa Full time

Ambius division of Rentokil Initial has a great opportunity for a Local Service Manager to join the team. You will use your collaborative and engaging leadership style to take on the responsibility to coach, mentor and lead a team of service people to consistently deliver a high quality of service to our customers and encourage growth in our sales.

About Ambius

At Ambius, interior landscaping means more than just plants. We strive to be the premier creator of ambience for businesses which enriches the work experience and delivers a productive environment enabling people to thrive.

Our Ambius team are the people responsible for the lovely plant decor in hotel lobbies, the clusters of plant designs in shopping centres, the green walls and floral displays you see in many restaurants and office receptions. In summary we are responsible for providing any sized organisation with interior/exterior landscaping which engages clients and their staff through the health benefits of plants

This is a highly customer-focused role and is ideally suited for someone with the desire and motivation to succeed and move up into more Senior roles within the Rentokil Initial business in the future.

Responsibilities in this role include:

  • Coach, mentor and train the Service Team to achieve targets.
  • Monitor and review service productivity rates, seek improvement and continually improve productivity, year on year.
  • Implement the regional annual operational plan
  • Conduct regular quality audits of specified client base and premises.
  • Ensure Company service practices are met and identify opportunities to improve service standards.
  • Ensure service efficiency is optimised through tools and technology available.
  • Ensure the team's company vehicles are maintained in a safe, reliable and clean condition.
  • Proactively resolve customers' issues.
  • Develop and maintain long term customer relationships.

Requirements :

It will be expected that the successful candidate will have:

  • Previous experience in a similar services role
  • Experience within a management role with a services or operations background prefred but not essential.
  • Experienced in implementing Worksite safety initiatives, dispute resolution and regular reporting to higher management
  • High level communications and commercial experience
  • The drive to lead by example to set a high standard of customer service

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background and police checks.

If this sounds like the opportunity you've been looking for to take your career to the next level, click the Apply button now to submit your resume.

Find the right place to work at Rentokil Initial AustraliaLearn about Rentokil Initial's innovation culture

Read about Sam Schrader's fantastic journey from a new graduate to becoming the IT Director at Rentokil Initial. Sam's story shows us how learning from others, trying out different jobs, and always being willing to learn can lead to great success in the IT and business industry. Explore her story to see what it takes to build a successful career.

We are thrilled to announce the launch of our brand-new career site, a platform designed to help you find the perfect job at Rentokil Initial and showcase our vision and values.

In June we celebrated 120 years of our Initial brand. It has been 12 decades since Arthur and Laura Bigelow set up a unique office towels business in London,

Rentokil Initial is not just any company. Rentokil Initial is a company with its feet planted squarely on solid ground and with a phenomenal vision to become the most loved and respected services business on the planet.

Initial Washroom Hygiene and The England and Wales Cricket Board (ECB) have announced a high-profile partnership designed to bring period dignity to grassroots cricket by ensuring menstruation is not something that holds back women and girls from playing cricket.

At Rentokil Initial we pride ourselves on our ability to innovate to provide the best possible products and services for our customers.

This year eight colleagues from Ambius and Initial Hygiene joined 132 volunteers inthe largest community tree planting weekend at the Nightwings rainforest to plantover 3,500 trees.

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