Senior Technical Account Manager

2 weeks ago

Sydney, New South Wales, Australia Publica Llc Full time
Who we are
Publica is the leading Advertising Platform for Connected Television.

As audiences shift from Cable TV to Digital, Publica's goal is to power the next generation of ad experiences on the big screen.

What we need to build together

The core of our platform is an OTT Header Bidding solution that enables publishers to run a unified auction between their direct sales and 50+ video SSPs.

In addition, we provide all services needed to run an Ad-Supported OTT business: Campaign Management, Audience Management, and Server-Side Ad Insertion.


What you'll do:
Publica is looking for a Senior Technical Account Manager APAC to join the Publisher Operations team.

We are looking for someone who has strong technical aptitude, problem solving skills, critical thinking, and communication skills that can oversee all aspects of customer service as they leverage Publica to power their CTV/OTT video business.

You will be engaging with customers regularly, deep diving into data and running analyses, responding to a wide range of customer inquiries, becoming an expert with all products, funneling feedback from clients to our product and engineering team, and ultimately be responsible for the growth of accounts.


What we need:
Experience in programmatic advertising

Preferred experience with video ad serving, open RTB, SSAI, VAST, HTTP
Experience with large data sets, the tools to query them (My SQL, Amazon Athena), and data analysis
Ideally 5+ years' experience in Ad Tech, Publisher or SSP

Experience with ad tech user interfaces - GAM, Magnite, other SSPs
Experience with day to day account management and client facing
Highly motivated self-starter with a persuasive and success-driven personality
Combination of excellent technical, product and business skills
Exceptional verbal and written communication skills
Strong problem-solving and analytical skills
Ideally degree qualified in a relevant field

Benefits:
Hybrid and flexible working conditions
Thursday 'in-office' team lunches
Quarterly team social events
Summer hours initiatives
'Wellness' monthly contributions
New and spacious 'techy' office space
Diverse leadership and team

For more information about Publica, visit our company website at

Equal Opportunity Employer:
Publica and IAS is an equal opportunity employer, committed to our diversity and inclusiveness.

We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:


We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI.

We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement.
For additional details or if you have questions, contact us at

Attention agency/3rd party recruiters:
Publica and IAS does not accept any unsolicited resumes or candidate profiles.
If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to
We will get back to you if there's interest in a partnership.
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