Program Manager, Ticketing System

2 weeks ago

Melbourne, Victoria, Australia Yarra Trams Full time

Ding Ding Trams are the heartbeat of Melbourne - come be part of our team on the largest and most iconic tram network in the world.


About this opportunity
We have a vacancy for a Program Manager, Ticketing System on a 24 month Fixed Term Contract.

Reporting to the Program Director Network Projects this role involves:

  • Managing a program of work to facilitate the design and installation roll out of the new Ticketing System on Trams. This will include the technical aspects of engineering change and Notification of change, physical installation onto the fleet, through to consultation with staff and the associated training required to implement the change.
  • Offering excellence in project leadership, continuously building the capability of the team, and demonstrating Yarra Trams' values, including Zero Harm; and
  • Working collaboratively across YT business units and with Department of Transport (DOT), delivering within the Yarra Trams Project Management System and the Franchise Agreement with Department of Transport (DOT).

About you

Ideally you will have:

  • Degree in either Mechanical or Electrical Engineering with admittance to Institute of Engineers Australia, or in Project Management with accreditation from Australian Institute of Project Management
  • High level of project management knowledge, with a demonstrated track record of effective and efficient project delivery using best practice project management methodologies. An accredited member of the AIPM or equivalent.
  • Experience in a senior management position.
  • Significant knowledge and understanding of OHS&E legislative requirements and individual duty of care, and of discrimination, harassment and workplace bullying issues.
  • Awareness and commitment to quality and risk management concepts.
  • Ability to understand contractual commitments and Franchise Commitments in relation to delivery of works, and a comprehensive knowledge of contracts and contracting arrangements within the private and public sector.
  • Demonstrated ability to lead complex stakeholder consultation, including with internal functional areas of the business, as well as external agencies such as Councils, Traders Associations, Service Authorities and State Government entities.
  • Experience in establishing and managing a project delivery capability.
  • Managing and coaching a team of Project Managers to deliver a program of high risk, high value projects using best practice project management methodologies.
  • Demonstrated ability to work with senior management of functional areas of the business to develop, design and deliver major projects.
  • Innovative and entrepreneurial skills to review project processes to introduce process improvement and cost savings.
  • Must be available on call 24/7 and undertake works out of hours and weekend as dictated by the project
Applications close: 08 March 2024

Why Yarra Trams?
Do you want to be a part of a workplace that is based on respect, promotes diversity, and encourages inclusiveness?
If you choose to work with us, you will be joining a team of passionate professionals dedicated to the delivery and improvement of Melbourne's biggest icon Additionally, you will receive:

  • A Free travel pass for Victoria's Public Transport Network
  • Competitive salary and great conditions
  • Professional Development
  • Career growth opportunities
  • A commitment to your health and wellbeing including free flu vax, discounted gym membership, and access to our Employee assistance program (EAP)
  • Paid Parental leave and paid superannuation for primary caregivers

About Yarra Trams


Our passengers, community, people, and operations are the four foundational pillars of our organisation, which help us to continuously improve and deliver safer, better, and more efficient tram services across Melbourne.


As the proud operator of the world's largest tram network and integral part of Melbourne's transport network, Keolis Downer is committed to moving Melbourne forward by delivering solutions for better tram journeys.


Please note, our selection process will include pre-employment checks, including police check and pre-employment medical check. Yarra Trams employees are required to adhere to Yarra Trams Policies and Procedures such as, but not limited to, Health and Safety Policy, Equal Employment Opportunity & Workplace Bullying Policy, Drug and Alcohol Management Program Policy (including drug and alcohol testing programs. Additionally all workers are required to be fully vaccinated against COVID-19 (two doses) unless they have a legitimate and lawful exemption. Evidence of your COVID-19 digital vaccination or exemption certificate will be required.

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