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Manager Applications Support

4 months ago

Osborne Park, Australia Mineral Resources Full time

MinRes can offer you

  • ASX 50 Company - A dynamic global leader with cutting edge innovation
  • We invest in your career, with a focus on leadership, upskilling, training and development programs
  • Live Your Best Life Our benefits offer you access to deals, support and discounts to help you unlock the important things in Life – Health, Family, Recreation and Your Future with MinRes

APPLY NOW to join the MinRes Family, a Company on the Move

The Opportunity

Lead the Application Support team to support, maintain and enhance business applications to ensure the systems are operating in line with business needs.

Key Responsibilities

  • Manages team to resolve complex application and system issues
  • Handle all aspects of the application portfolio, including customer-facing AWS services, reporting, configuration, customisation, and integrations with other systems
  • Offer technical guidance and solve complex technical challenges
  • Administer and resolve applications issues, provide updates and perform root cause analysis
  • Responsible for applications and configuration change procedures to ensure optimal quality assurance for all applications and integrations
  • Work alongside various teams to craft solutions that ensure integrated and uninterrupted functionality
  • Maintain good professional stakeholder and vendor engagement
  • Manage all production system changes and recommend ways to optimise performance and provide solution to problems
  • Liaise with third parties including Suppliers & Vendors, External Consultants and External Auditors
  • Identify opportunities to improve service and technologies offers, and work with project delivery to execute the improvement
  • Manage the Application support team including conducting annual performance reviews and goal setting
  • Manage vendor relationships including contracts, renewals, orders, invoices and approvals

What is required

  • Tertiary qualification (desirable)
  • Background knowledge in Corporate, Mining Operational Application and Cloud development
  • Strong problem solving skills and experience in performing root cause analysis
  • Strong capacity to build and work with teams and collaborate across functions to breakdown silos
  • Engaging senior management team with strong business orientation to understand business needs and deliver value with high quality results
  • Previous experience in building and managing IT Application Support roadmap
  • A passion for technology, applications and data

About Mineral Resources

MinRes is a leading diversified resources company with extensive operations in lithium, iron ore, energy and mining services across Western Australia. With a focus on people and innovation, MinRes has become one of the ASX's best-performing companies since listing in 2006.

At MinRes, the future's bright. Be part of our next chapter.