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Reception & Administration Assistant
3 months ago
Permanent Full Time Role:
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Immediate Start:
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Opportunity to be trained in the Allied Health Industry:
South Eastern suburbs of Melbourne
About the Role:
Our client is a specialist family owned business, who has been providing dedicated care to their patients for over 30 years.
They are committed to total hearing and communication management and providing their clients with a high level of professionalism and customer service.
We are looking for someone who has fantastic people skills and strong MS Office knowledge, to be the face of their busy Audiology Practice.
This role will be a mix of reception and administration and will require you to be able to multi-task and have the ability to deal with patients of all ages and cultures, including families and their children.
What's great about this role:
- Permanent full time position within the Healthcare industry
- Great working environment and culture with long term employees
- Small friendly team, offering a professional working environment
- Busy role, with a variety of duties
- Opportunity to be trained in the Health industry
Duties:
- Meeting and greeting patients
- Answering incoming calls
- Scheduling and confirming appointments
- General administration support to clinicians
- Data entry of patient information
- Typing of reports and correspondence
- Processing accounts, invoicing and receipting payments
- General office administration duties
Skills and Experience:
- Excellent computer skills with accurate typing of minimum 50 wpm
- Strong attention to detail, whilst prioritising and working to deadlines
- Ability to work in a fast paced environment
- Have an exceptional phone manner and sound written communication skills
- Excellent people skills, able to engage and build effective relationships with a diverse range of people.
- A willingness to learn with an adaptable and flexible approach
- Ability to work autonomously as well as part of a team.
- Own transport would be preferable as the location is difficult to get to via public transport