National Course Advisor

1 week ago


Brisbane, Queensland, Australia Navitas Full time

This role is responsible for ensuring new domestic students are recruited and enrolled into the various courses and programs on offer in our colleges.

The role engages with potential students over the phone to provide course details and establish relationships that drive enrolments, meeting campus and individual targets.


The National Course Advisor tasks and responsibilities include:

  • Building rapport and effectively communicating with potential students to meet enrolment targets and service metrics.
  • Managing prospective students, enrolments, and ensuring compliance measures are followed.
  • Providing accurate course, career, and market information to students related to the business unit, brand, or campus and the industry.
  • Resolving prospective students' issues within Service Level Agreements.
  • Preparing sales performance reports and offering suggestions for business growth while meeting sales and growth targets.
  • Maintaining and updating all sales systems with precise data.
  • Offering feedback and resolving customer queries within agreed service levels.

The ideal candidate should have:

Qualifications & Experience

  • Experience in sales, meeting KPIs and targets, preferably in education.
  • Experience with sales and service systems like Salesforce CRM.
  • Excellent communication and interpersonal skills.
  • Self-motivation, a positive attitude, and eagerness to learn.
  • Ability to work in a team or autonomously towards common goals.
  • Capacity to manage various priorities, communicate progress, and handle stakeholders' expectations.
  • Readiness to adapt to changes in systems, processes, and responsibilities.

What we offer:

  • Career growth and leadership development opportunities.
  • Collaborative environment focused on academic excellence.
  • Internal mobility and diverse locations.
  • Up to 75% staff study scholarship for all courses.
  • Exceptional modern facilities.
  • Health & Wellbeing benefits including counselling, gym memberships, and more.
  • Salary packaging and novated leasing options.
  • Competitive Salary $83,980 (Inc Super) Total OTE $103,870 (Inc Super).
  • Monthly Salary and commission paid three times annually.
If you are seeking to be part of a purpose-oriented organization, with autonomy and impact in a vibrant, positive setting where your contributions matter - you will thrive here.

About Us
Navitas is a premier global education provider empowering learners through education, offering a wide range of services to over 70,000 students annually across the globe.

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