National Course Advisor
1 week ago
The role primarily engages with prospective students by telephone to provide relevant course information and establish service-oriented relationships that lead to increased enrolments, achieving campus and individual enrolment targets.
The National Course Advisor tasks and responsibilities include:
- Building rapport and communicating effectively with prospective students to ensure enrolment targets and service metrics are achieved.
- Managing and nurturing all prospective students, enrolments and ensuring compliance measures are met.
- Providing detailed and accurate course, career and market information to students pertaining to the business unit, brand or campus and the associated industry
- Ensuring prospective students' issues and concerns are resolved within Service Level Agreements
- Preparing reports to reflect sales performance and providing insightful suggestions to further grow the business whilst ensuring expected sales and growth targets are met.
- Maintaining and ensuring all sales systems i.e., sales CRM is updated with accurate data
- Providing feedback and resolving customer queries within service level agreements.
The person we seek will ideally have the following:
Qualifications & Experience
- Experience within a sales environment with demonstrated proven experience in meeting KPIs and sales targets, preferably within the education sector.
- Experience with sales and service systems i.e. Salesforce CRM
- Excellent communication, strong interpersonal and relationship building skills.
- Selfmotivated with a great attitude and willingness to learn new skills.
- Experience working in a team and also autonomously with shared goals.
- Ability to handle competing priorities communicate progress, and manage stakeholders expectations.
- Willingness to embrace change within a dynamic environment of systems, processes, and personnel responsibilities.
What we can do for you:
- Collegial and collaborative environment with the aim of academic excellence
- First class modern facilities
- Health & Wellbeing packages which includes free counselling for employees and family, discounted gym membership, movie tickets, discounts on travel, accommodation and insurance.
If you are looking to join a purpose driven business, enjoy autonomy and ownership of your role, within a dynamic, energetic, and positive environment where your efforts make a real difference - you will love it here
- Include a CV highlighting your relevant sales experience.
- Include a cover letter outlining "
_your solutionbased sales approach __and how you ensure your communications follows a general structure designed in order for you to make informed recommendations".
_**:
About Us
Navitas is a leading global education provider that has helped generations of learners transform their lives through education.
We create life-changing opportunities to learn by delivering an extensive range of educational services to over 70,000 aspirational students across our global network each year.
**Extra information-
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