Sales Support Administrator

2 weeks ago

North Sydney Council, Australia NetStrategy Full time

About NetStrategy


Operating nationally since 1987, NetStrategy is an accomplished provider of consultancy, integration, and managed services, working with various verticals in Education, Government, Corporate and Non-for-Profit.

NetStrategy has combined a proficiency in innovative technology and maintains extensive product knowledge to deliver impactful outcomes.


Our proven partnerships with technology leaders enable us to offer best of breed solutions, maintenance, and continuity in current infrastructure.


Our people are crucial to our operation and we consistently seek passionate, competent, and driven staff that want to accelerate their career within a proven industry leader.

As a value driven organisation we encourage personal / professional growth and strive to be always an employer of choice.


About the Team

About the Role
As the Sales Support Administrator, reporting to the Sales Director, you will:

  • Demonstrate excellent customer services and professionalism while maintaining in-house accounts and follow up with customers
  • Responsible for inside sales, customer service, and communication
  • Self train and partake in scheduled IT product training to better your knowledge
  • Liaise with management team members, Account Executives, Sales Executives, Sales Operations, Product team members and other constituents across our business to ensure accurate reporting in our CRM
  • Be responsible for general customer follow up as well as following up/closing opportunities
  • Liaise with Vendors/Suppliers to obtain pricing for opportunities
  • Assist Sales team with all reporting, quoting and organizational needs to ensure they can perform their job duties to the best of their abilities

Why NetStrategy?
We believe the technology industry consciously puts profit ahead of customer choice, often delivering inappropriate solutions.


We challenge the status quo and strive to provide our customers with fiercely independent advice and a choice of innovative best of breed solutions.


We rise to the challenge to do what is right by delivering solutions that best help customers achieve their mission.


Our Values

  • Independent, innovative and creative
  • Fanatical approach to quality
  • Stronger together
  • Humble & Community Minded
  • Outcome Focused
  • Empathetic
More than just a role, NetStrategy provide you with a career path.

The successful applicant will demonstrate the following skills:

  • 1-2 years experience in sales or sales support/administration.
  • Strong interpersonal and communication skills, including oral and written
  • Demonstrated initiative and ability to organize with the ability to prioritise a diverse workload in a busy environment
  • Strong attention to detail, accuracy, dependability and responsiveness
  • Selfmotivated with the ability to work independently and as part of a team in a high energy, fastpaced environment
  • An ability to establish rapport, maintain, and build relationships with team members, vendors/suppliers and some.
  • Basic IT knowledge, ability to learn and grow knowledge both in Sales and product knowledge
  • Experience or familiarity with Connectwise, Connectwise Sell and HubSpot would be an advantage.

To join the NetStrategy team you need the following characteristics:

  • Ability to adjust priorities and tasks based on sales team/customer needs and management direction.
  • Manage time effectively, meet deadlines and achieve established goals and objectives
  • Strong attention to detail, accuracy, dependability and responsiveness
  • Maintain knowledge of technologies and seeks out personal training to develop skills.

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