Aboriginal Access and Support Officer

1 week ago


Frankston, Australia Nairm Marr Djambana Full time
About the role

Reporting to the Social and Emotional Wellbeing Coordinator, the Access and Support Officer is a non-clinical role that is responsible for:

  • supporting the delivery of the Urgent Care Pathways Program, including providing patient transport, support and service navigation (as set out above); and
- supporting community to access Nairm Marr Djambana's other events, programs and activities, enabling our clients to be active and engaged.

About the Urgent Care Pathways Program


First Peoples' Health and Wellbeing (FPHW) has been funded to deliver the Strengthening Lifelong Aboriginal Health and Wellbeing (Urgent Care Pathways Program) in collaboration with Nairm Marr Djambana.

The program aims to deliver improved chronic disease management to reduce presentations to emergency departments.

Nairm Marr Djambana is directly responsible for:
1.
patient transport, including driving community members to appointments at FPHW and other trips such as trips to the pharmacy; and

2.

patient support and service navigation, including:

- ensuring community members are aware of FPHW services
- assisting community members to navigate the healthcare system
- assisting community members to access FPHW services
- improving access and advocacy for community members to FPHW's primary health services as key stages of care
- providing emotional support and guidance for community members through the healthcare system and facilitating access to support programs
- building community members' understanding of chronic disease, the need for early intervention and healthy lifestyles.

To be suitable for this role you will have:

  • relevant qualifications (or equivalent experience and training) in the aged care, disability, community and/or Aboriginal health sectors
- knowledge of health issues impacting First Nations people and the social and cultural determinants of health
- knowledge and ability to create a culturally safe environment and build relationships with First Nations community members and services
- good time management skills
- an excellent driving record.

Want to know more?

How to apply

  • Your resume
  • A short 12 page cover letter letting us know why you think you would be suitable for this role and your relevant skills and experience.

First Nations people are strongly encouraged to apply.

Schedule:

  • 8 hour shift

Work Authorisation:

  • Australia (preferred)

Work Location:
In person

Application Deadline: 03/05/2024

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