Case Manager

1 week ago


Perth, Western Australia Hudson Full time
YOU MUST BE AN AUSTRALIAN CITIZEN TO SECURE A ROLE


We are seeking individuals that have a knack for claims or case managment and love providing support to those in need.

Perth CBD, close to public transport with working from home options after a traning period

Duties will include but not limited to:

  • Answering calls and providing information to assist client queries
  • Coordinating appointments and providing administration support to the team
  • Managing cases and appliying legislation and case notes to determine an outcome
  • Chasing up documents and referral letters
  • Liaising with healthcare providers and medical experts
  • Managing cases and processing multifaceted claims
  • Undertake research to inform evidencebased decision making

Desirable skills and attributes for the role:

  • The ability to demonstrate empathy and patience for individual's circumstances is essential
  • Be clientfocused and committed to delivering excellent client service
  • An adaptable, positive outlook and willingness to learn
  • Proven ability to gather information and make confident decisions
  • Previous experience working through claims, grants, casse managemmnt, injury management, finance or experience in the healthcare sector
  • Exceptional communication skills
  • Demonstrated ability to follow process, policy and legislation with high attention to detail
  • Resilience and analytical thinking
  • Previous Government experience highly regarded
  • Ability to pass a baseline clearance security check

In return you will be rewarded with:

  • A supportive team environment
  • Ongoing training
  • Flexible working hours between 7am and 7pm
  • Above award paying salary
  • Growth opportunities

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