Housekeeping Team Leader

2 weeks ago

Coorparoo, Queensland, Australia Vacenti Full time

Acknowledgement of Country


Vacenti acknowledges the Traditional Owners of the land, waters, and sea of the area that we live and work on across Australia.

We acknowledge the continuing connection to their culture and pay our respects to their Elders past and present.

The opportunity


Vacenti is seeking a Full-Time Housekeeping Team Leader to join our Hotel Services team at Casa Damore located at Coorparoo, QLD.

Reporting to and working closely with the Group Housekeeping & Laundry Supervisor, Hotel Services Manager & Facility Manager,in this role you will contribute to the housekeeping operation at your designated home.


The Housekeeping Team Leader works collaboratively with all levels of management, staff and relevant external agencies and ensures that Vacenti quality standards, policies and procedures are always applied.

A key deliverable is ensuring the delivery of quality cleaning services to resident rooms and public areas of the home and performed to Vacenti's PERSON values within the context of regulatory and financial compliance.


The Housekeeping Team Leader provides leadership, direction, mentoring and management to all housekeeping staff in a support role to the Group Housekeeping & Laundry Supervisor, Hotel Services Manager & Facility Managers.

The role is responsible for building and maintaining professional relationships with staff, management, residents and their families, and key internal and external stakeholders.

The Housekeeping Team Leader assists the Group Housekeeping Supervisor in ensuring a clean and safe environment for residents.

Your key responsibilities will include:

  • Act as the Housekeeping Team Leader, ensuring a clean and safe environment for residents.
  • Complete housekeeping and cleaning duties in facility (or prescribed area) as per key tasks
  • Manage and monitor consumables stock.
  • Train or monitor training for process updates and new staff.
  • Attend all required meetings.
  • Plan and schedule work appropriately to ensure you are able to manage all commitments of a Housekeeping Team Leader
  • Report issues, feedback, and any other relevant information to the site Facility Manager
  • Implement and support initiatives, changes, or updates, on advice from the Group Housekeeping Team Leader

To be considered, you will need:

  • Reasonable level of spoken and written English literacy skills.
  • Previous supervisory experience in a cleaning environment.
  • A personal philosophy of honesty and integrity, and practical approach that is compatible with the Vacenti values.
  • Some knowledge of Aged Care legislation including the Aged Care Quality Standards.
  • Proven team leadership skills and working knowledge of personal care and resident lifestyle requirements in Aged Care and continuous improvement, accreditation process, electronic housekeeping management systems and OH&S legislation.
  • A positive teambased attitude.
  • Initiative and the ability to work independently.
  • The ability to work in a busy environment and have good time management skills.
  • Very high attention to detail and commitment to safe work practises.
  • Willingness to adapt to a rapidly changing environment, learn and cross train.
  • To be considered for this opportunity you must have the right to live and work in Australia. If you are successful, you will be required to obtain a national police clearance prior to commencement.

Equity, Diversity, and Inclusion


At Vacenti, we firmly believe in fostering an environment that embraces equity, diversity, and inclusion in all aspects of our operations.

We recognise that the collective power of diverse perspectives, experiences, and backgrounds enriches Vacenti as an organisation, enhances our innovation, and promotes a culture of respect and understanding.


About Vacenti


Vacenti Aged Care has been proudly serving the elderly community since 1973, making us a trusted and experienced provider of aged care services.

For nearly five decades, we have been dedicated to enhancing the lives of residents, offering a wide range of specialised care options, including residential and home care services.

Our team of skilled and compassionate professionals are committed to ensuring that each resident receives personalised care, maintaining their dignity and independence throughout their journey with us.

At Vacenti Aged Care, we believe in making a positive impact in the community we serve.

We take pride in fostering strong connections with the local community, creating an environment of belonging and support for all.

Our corporate social responsibility initiatives focus on promoting equal opportunity for both residents and staff.

We actively engage with disability services to ensure that our staff members with disabilities receive the necessary support by fostering an inclusive and empowering workplace.

By valuing diversity and embracing inclusivity, we strive to create a compassionate and supportive society, making a positive difference in the lives o

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