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Entry Level Administrator

3 months ago

Balcatta, Western Australia Global 360 Full time
Johns Lyng Group

  • Balcatta Office
  • Full-Time Monday to Friday Hours

The Company:

  • Positioned as one of Australia's leading insurance builders, Johns Lyng Group has been established since 1953 and has a reputation for excellence. Highly talented business units coupled with management's transparent and honest attitude towards staff make us ready for any building emergency.

The Role:


We are currently on the lookout for a dedicated and enthusiastic individual to join our Balcatta team in the position of Administration and Customer Support.


  • This focus of this diverse role will be to liaise with clients, insurance companies and contractors and provide administration support to our team of Estimators and Supervisors.
  • This is a fantastic chance to join a stable and secure company that values its people above all else On the job training and career growth opportunities will also be available

We Offer:

  • An immediate start
  • A respected organisation with stability and security
  • Support and guidance from experienced managers
  • A positive and rewarding team culture
  • Future career progression where great work is recognised and rewarded
  • Up to date technology and a modern office environment

Key Duties & Responsibilities:

  • Call clients to provide job progress updates
  • Invoice completed works
  • Submit reports to clients
  • Work closely with Estimators & Supervisors
  • Schedule appointments
  • Process contractor invoices
  • Job reports administration
  • Follow up with contractors when required
  • General administration duties

Key Selection Criteria:


Do you have proven examples of demonstrating drive and energy? Are you extremely motivated and can think outside the box? Being able to demonstrate and highlight examples of these are the key criteria for you to be successful in joining our existing talented and passionate team.

The following selection criteria is also important, but we are happy to teach and mentor you along the way.- Strong Administration background

  • Customer Service experience
  • Background the Insurance or Construction industry highly regarded, however not essential
  • Excellent written & verbal communication skills
  • Intermediate Microsoft Office skills (particularly Excel & Outlook)
  • Professional & confident phone manner
  • Good eye for detail
  • Ability to work under pressure & to deadlines
  • Desire to go above & beyond to deliver exceptional customer service
  • Proactive nature
  • Please note: A criminal background check will make up part of the recruitment process._