Retail Customer Service Officer

2 weeks ago


Bondi Junction, New South Wales, Australia Australia Post Full time

Help us deliver like never before
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.

About the opportunity
As our

Retail Customer Service Officer, you'll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It's our retail teams who make sure that every experience they have is a great one. And while they do, they're supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

Role Details:

  • Covering relief locations; Bondi junction, Bondi beach, Double bay, Paddington and Potts Point
  • Adult Pay Rate $26.42 increases to $28.24 after training + 12% Superannuation
  • 25 hours per week Monday to Friday

You'll be:

  • Performing customer sales and service transactions with customers
  • Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
  • Conducting and processing a number of identity services transactions, including Australian Passport Interviews
  • Promoting our products and services through upselling and crossselling, merchandising and other promotional activities
  • Assisting customers with mail lodgements and associate costs
  • Building rewarding relationships with customers by understanding their needs
  • Assisting with administrative duties such as stocktaking and record maintenance

About you
You're friendly, enthusiastic and reliable and you love working in a team environment.

You're ready to put the customer at the centre of everything you do to help make a difference in the community.


You'll also need to:

  • Have experience in customer service and/or cash handling
  • Be fit to lift up to 16kgs of mail regularly and stand for your shift

How we'll deliver for you:

  • We invest in you for the longterm, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
  • Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
  • We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

We're delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.



  • Bondi Junction, New South Wales, Australia Australia Post Full time

    Job no:Brand: Australia PostCategories: With our customersWork type: Fixed Term Part TimeState:NSWLocation: Bondi JunctionWe're Australia Post. You might think you know us, but we're transformingWhen you join Australia Post, the chance to make an impact is yours. You'll join a welcoming bunch of people who care deeply about our purpose of connecting people....


  • Bondi Junction, New South Wales, Australia Chandler Macleod Full time

    An innovative company in Bondi Junction is scaling up, not only here in Australia but globally across into the UK and US markets. An exciting opportunity has become available for a fulltime Customer Service Officer to join the team.The company culture is about having fun and working hard and to make each and every customer interaction genuine and helpful....


  • Bondi Junction, New South Wales, Australia Chandler Macleod Full time

    Location***- Bondi Junction, New South WalesCategory***- Call CentreSalary- $29 AUD - $30 AUD HourlyPosted 31Jul2023Work type Casual/TempContact Sarah BorgReference BH149012An innovative company in Bondi Junction is scaling up, not only here in Australia but globally across into the UK and US markets. An exciting opportunity has become available for a...


  • Bondi Junction, New South Wales, Australia DOGUE Retail Group Full time

    Great employee benefits Supportive and collaborative team environment Dog friendly office spaceAbout DOGUEDOGUE is Australia's leading dog boutique and spa network, offering grooming, day care and retail through 10 high-end store boutiques across Sydney, Melbourne & Brisbane. We have recently launched our new and improved Online store which is growing...

  • Retail Assistant

    2 weeks ago


    Bondi Junction, New South Wales, Australia Bright Food Asia Pacific Pty Ltd Full time

    Introduction:SIMON JOHNSON has been one of the leading retailers of quality foods in Australia for over 35 years. The stores are the retail face of Calendar Cheese Company, Australia's leading importer and distributor of domestic and international specialty cheese, caviar, and premium dry goods, servicing premium retailers, restaurants & airlines, across...

  • Retail Assistant

    2 weeks ago


    Bondi Junction, New South Wales, Australia Bright Food Asia Pacific Pty Ltd Full time

    Introduction:Simon Johnson is the retail face of Calendar Cheese Company, Australia's leading importer and distributor of domestic and international specialty cheese, caviar, and premium dry goods, servicing premium retailers, restaurants & airlines, across Australia. We offer an extensive selection of quality cheeses, caviar and dry goods sourced from the...

  • Customer Service

    2 weeks ago


    Bondi Junction, New South Wales, Australia The SHORTLISTER Full time

    Great Work Culture A Hands-On Role with a Great Team Well-Established BusinessEmbroidMe Bondi is in the heart of the Eastern Suburbs. We pride ourselves on our ability to assist clients grow their brands. With more than 800,000 promotional products, we have a solution for all our client's needs.Due to growth and demand of our services, an opportunity has...


  • Bondi Junction, New South Wales, Australia Hudson's Bakery Full time

    We are looking for an upbeat, people loving, fun team player to join our service team.Our team values are Authenticity, Innovation and Commitment to Excellence.Casual Shifts available Tuesday to Saturday with the potential to grow to a Full Time Role for the right person Customer Service Greeting customers and ensuring they have a wonderful experience...


  • Bondi Junction, New South Wales, Australia Super Retail Group Full time

    Sport is calling Our Store Managers are champions of our people. They lead by example and inspire team members to achieve their best by providing outstanding customer experiences. About you You are an experienced retail people leader with the confidence to manage a large team You have the ability and motivation to mentor, inspire and uplift the...


  • Bondi Junction, New South Wales, Australia Take Two Marketing & Events Full time

    Are you a super organised, customer service expert looking for new challenges in one of the most dynamic industries out there?Who are we? As a family owned Australian business we are all about making sure that our customers feel as though they are a part of our family, we express this through the products we design which are made to make everyday life that...


  • Bondi Junction, New South Wales, Australia Take Two Marketing & Events Full time

    Are you a super organised, customer service expert looking for new challenges in one of the most dynamic industries out there?Who are we? As a family owned Australian business we are all about making sure that our customers feel as though they are a part of our family, we express this through the products we design which are made to make everyday life that...


  • Bondi Junction, New South Wales, Australia Demant Full time

    Who is Audika?- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika has...


  • Bondi Junction, New South Wales, Australia Freak VR Full time

    About FREAKFREAK combines cutting edge multiplayer virtual reality games, incredible 4D effects and curated physical spaces to help you step beyond reality.Team up with your friends as you fight a zombie apocalypse, explore lost worlds, or solve out of this world mind bending puzzles together. And share the stories afterwards.FREAK is growing quickly with...

  • Customer Service

    2 weeks ago


    Bondi Junction, New South Wales, Australia Tender Gourmet Butchery Bondi Full time

    Tender gourmet butchery Bondi junction is looking for counter staff to help serve customers and perform basic tasks assisting with filling of the window.We're looking for people with: A passion for food Friendly customer service and experience Good hygiene standards- friendly attitude and works well in team environmentThis position is ideal for students...


  • Bondi Junction, New South Wales, Australia CHIQUEL Full time

    Chiquel is the leader in the hair industry, offering high quality wigs, toppers, hairpieces & hair extensions.We are currently seeking passionate and motivated Retail Sales Assistants to join our team on a Full Time Basis.This position includes; Retail Sales in wigs/hairpieces, reception duties booking in clients Warehousing daily general duties packing...


  • Bondi Junction, New South Wales, Australia Edward Meller Full time

    Edward Meller is seeking a talented and experienced casual sales associate for our concession in David Jones Bondi Junction.Duties of role Maintain excellent standards of customer service Build and develop customer loyalty Ensure customer satisfaction and follow up issues to resolution Merchandising and general store operationsSkills and Experience required...


  • Bondi Junction, New South Wales, Australia Hanes Brands Full time

    Join Our Team as a Retail ManagerAre you passionate about leading teams, driving sales, and delivering exceptional customer experiences? If so, we want you to join our dynamic team as a Retail Manager.Sheridan x Hanes BrandsSheridan gives the greatest gift to its customers — rest. We've been the destination for beautiful living for more than 50 years, in...


  • Bondi Junction, New South Wales, Australia DOGUE Full time

    Join a fun and supportive team in Bondi Junction Work with dogs every day Receive great staff discounts (retail and services) and bonus incentivesDOGUE is Australia's leading dog boutique and spa network, offering grooming, day care and retail through our high-end store boutiques across Sydney, Melbourne & Brisbane.DOGUE Bondi is seeking a talented and...


  • Bondi Junction, New South Wales, Australia Sunglass Hut Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and...


  • Bondi Junction, New South Wales, Australia The Travel Corporation AU Full time

    The Role:As a Customer Experience Lead, you will act as the voice of the customer to optimise journeys across all touchpoints for The Travel Corporation (TTC) Tour Brands - Contiki, Costsaver, Trafalgar, Insight Vacations and Luxury Gold.Reporting to the TTC Tour Brands Marketing Director, you will develop a deep understanding of our customers and identify...