Complaints Operations Support

#LI-JC1Who we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions and other financial services to customers in approximately 70 countries and jurisdictions. These diverse offerings include products and services...

Our client, a Federal Agency, is looking for a Complaints Officer - APS5 Level to join their team. The Complaints Officer - APS5 Level is accountable under limited supervision to undertake moderately complex tocomplex work. Legislation, policies, procedures, standards, methodologies and precedents guide theposition as it manages and coordinates resolution of...

OverviewInvestigate and coordinate complaints activity, providing a robust and transparent complaints process that will improve member experience and enable mutually satisfactory outcomes.Identify any permanent corrective actions and make recommendations where possible to reduce business risk and eliminate repeat activity.Key Accountabilities and Main...

Our client is a prominent government agency with a strong commitment to improving the lives of individuals with disabilities and fostering an inclusive society. They work tirelessly to provide essential support and services to empower Australians with disabilities and their families.About the Role:We are seeking a skilled APS5 Complaints Officer to join our...

Complaints OfficerWhat can you expect?What we offer is a chance to join a company that is not only winning, but is transforming in the most exciting way possible. Our CEO, David Bryant, is dedicated to Mercer Australia being a "people first" culture. This means that great performers are greatly rewarded. We pride ourselves on providing outstanding career...

Job Details:LocationMelbourneSalaryNegotiableJob TypeFull TimeRefBBBH100257_ ContactDaniel CliffordPostedabout 5 hours agoThe Client and Role:We are currently working with a global financial services organisation that requires multiple Complaints Officers with experience in the superannuation industry for a short-term engagement. As the Complaints Officer...

An exciting Permanent role is available within CJS as a full-time Complaints OfficerThis role is full time permanent role and Internal role.As a Complaints Officer, this role will see you Utilise your strong attention to detail and professional writing skills as you respond to customer queries via written correspondence.You will need to clearly comprehend...

About the organisationThe Victorian Gambling and Casino Control Commission (VGCCC) is an independent statutory authority which regulates Victoria's gambling industry. The organisation licenses, informs and educates, monitors and enforces the gambling industry through a risk-based approach to regulation. Underpinned by its values of "work together, act with...

About the organisationThe Victorian Gambling and Casino Control Commission (VGCCC) is an independent statutory authority which regulates Victoria's gambling industry. The organisation licenses, informs and educates, monitors and enforces the gambling industry through a risk-based approach to regulation. Underpinned by its values of "work together, act with...

australia melbourne contract up to au$55.24 per hourOpportunityGreat 12 month hourly rate contract opportunities based in Broadmeadows or Geelong, APS5 level paying $55.24 per hour + Super.This is your opportunity to improve Australia's largest healthcare reform since Medicare and protect our most vulnerable.RolesMultiple Complaints Handling Officers at APS5...

About the organisationThe Victorian Gambling and Casino Control Commission (VGCCC) is an independent statutory authority which regulates Victoria's gambling industry. The organisation licenses, informs and educates, monitors and enforces the gambling industry through a risk-based approach to regulation. Underpinned by its values of "work together, act with...

Job Details:LocationMelbourneSalaryUp to AU$55.24 per hourJob TypeFull TimeRefBBBH99760_ ContactSamuel BeckettPostedabout 1 hour agoOpportunityGreat 12 month hourly rate contract opportunities based in Broadmeadows or Geelong, APS5 level paying $55.24 per hour + Super.This is your opportunity to improve Australia's largest healthcare reform since Medicare...

Are you ready to take that next step?A range of opportunities exist in a Federal Government organisation including this rare Metro Melbourne position. There are various positions available.AS THESE ARE FEDERAL GOVERNMENT ROLES - ONLY AUSTRALIAN CITIZENS ARE ELIGIBLE TO APPLY. As an APS5/APS6 Complaints Officer you will be liaising with both internal and...

Are you ready to take that next step?A range of opportunities exist in a Federal Government organisation including this rare Metro Melbourne position. There are various positions available.AS THESE ARE FEDERAL GOVERNMENT ROLES - ONLY AUSTRALIAN CITIZENS ARE ELIGIBLE TO APPLY. As an APS5/APS6 Complaints Officer you will be liaising with both internal and...

The Opportunity:Newly created role We are seeking an experienced Complaints Resolution Manager to effectively manage and resolve all Simply Energy customer complaints. You will lead by example and liaise with internal and external stakeholders to deliver process improvements and the delivery of exceptional customer service in complaint handling with a focus...

Overview: Fulltime, Continuing position Salary Level HEW 7 + 17% Superannuation and Flexible Working Arrangements Based at the Melbourne CBD campus, and hybrid ways of workingAbout YouThe role of Advisor in the Student Complaints team within ARG Integrity is primarily responsible for case managing student and student-related complaints, which will involve...

Job no: 492866Work type: Full-time PermanentLocation: Melbourne CBDCategories: Risk, Governance & ComplianceAbout the companyAt recoveriescorp, we believe our people are our most valuable asset. By living our WECARE values we achieve excellence in everything we do. We constantly strive to be the number one provider to our clients and our community.To help...

17% super / 26 days leave / personal development budget and more:Super Fund of the Year 2023:- Great Place to Work certifiedAbout USUniSuper is a place for people who want to make a difference in their work and the world. As one of Australia's largest super funds you will join an inclusive team of passionate people focused on creating a great retirement...

At AFCA, we help people find fair outcomes to problems with their bank, insurer, super fund or financial firm.As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses.We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard...

At AFCA, we help people find fair outcomes to problems with their bank, insurer, super fund or financial firm.As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard...