Demand Response Flex Operations Analyst

2 weeks ago

Melbourne, Victoria, Australia Shell Energy Full time
Be part of high performing team with a great team culture

  • We invest time in our people and help them chart their own career trajectory
  • Create a better energy future for our clients

The world's biggest challenge needs you, here.
Big challenges require big solutions. And the transition to a net-zero world is about as big as it gets.

Working at Shell Energy - one of Australia's leading energy retailers - puts you at the heart of that endeavour.


Lead the change, from the frontline
Shell Energy is expanding its distributed energy offerings to support commercial & industrial (C&I) energy users in Australia.

This allows Shell Energy's customers to better manage their energy demand as Australia transitions to cleaner energy and with wholesale electricity prices settling on a 5-minute basis.

Based in

Melbourne or

Sydney, the

Demand Response Flex Operations Analyst will be joining Shell Energy's dedicated Energy Solutions business unit and is responsible for managing Shell Energy's day-to-day Demand Response Flex operations, and planning for participation in new markets. This key role will also work closely with the broader Energy Solutions team to provide an outstanding customer experience for all our C&I energy users.

With honesty, integrity and respect, you will:

  • Onboard & test customer assets, and processing of dispatch events;
  • Analyse and troubleshoot customer dispatch issues;
  • Identify process improvement opportunities to enhance the customer experience;
  • Refine current processes, tools, and checklists for existing DR Flex programs;
  • Conduct data mining activities and analysis to improve event forecasting and dispatch performance;
  • Setup and manage Shell Energy's participation in:


Regulated programs
  • RERT and other off-market opportunities with AEMO
  • Frequency markets contingency FCAS, Fast Frequency Response (FFR)
  • Wholesale markets wholesale demand response mechanism
  • State Government programs e.g. ACT battery program, NSW clean energy initiatives


 Network support programs
  • DNSP and TNSP programs.
  • Develop program requirements for system programming and sales teams;
  • Ensure compliance with program participation and provide knowledge sharing to the business;
  • Incorporate new and updated offerings into existing tools and dispatch platforms;
  • Standardise the input and output of tools to streamline the customer DR Flex lifecycle;
  • Work with DR Flex Technical Lead and DR Flex Operations Lead to priorities these initiatives; and
  • Support delivery of systems changes with DR Flex Technical Lead, and System Development Leads.

What you'll bring
Here's what you'll need to thrive in this role:

  • Experience across the energy & utilities industry, including in wholesale energy markets;
  • Previous involvement in demand response or demand management programs, solar, and battery projects;
  • Advanced Microsoft Excel and intermediate to advanced SQL programming skills, for providing data analytics to inform operational decision making;
  • Experience in daytoday operations and strong market knowledge to enable customer participation in new Demand Response programs;
  • Capability to map, plan and manage endtoend operational improvements; and
  • Excellent time management and organisation skills.

Why join our team


Every day, our people bring deep expertise, true innovation and investment to help our clients - and the world - reduce their environmental footprint.

You can be part of that change.

Here are the top reasons why our people choose us:


  • Purpose that you can see. As the
    Demand Response Operations Analyst, you'll have the best shot at energising a better future, one business at a time.
-
Work that's interesting, innovative and high impact. We hope you'll love the challenge and opportunity to achieve - for our clients and for you.
-
People who bring the expertise and drive to succeed. Our EMC Team is respectful, inclusive, and supports connection and collaboration.

We think you'll love it here too.

Some of our benefits include:

  • Competitive remuneration packages, including an attractive incentivised bonus program.
  • Generous paid parental leave options that give team members more time to enjoy what matters most.
  • Flexible working arrangements, with modern workplaces and technologies that support new, hybrid ways of working.
  • An Employee Assistance Program for you and your family when you need it.

Join us. Together, we can make the difference count.
Shell Energy is an Equal Opportunity Employer that values the diversity of its people.

We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status or disability.

  • Operations Excellence Mgr, Flex

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Full time

    DESCRIPTIONAt Amazon we are building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile...

  • Demand Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Hanes Brands Inc Full time

    Dynamic and fast paced Retail environment Hybrid and flexible working with 2 well-being days per year Permanent full-time role with learn and grow opportunities Demand Analyst - Retail | Hanes Australasia | Kew . What will I be doing - Manage the retail demand planning process using LDE, (our new generation replenishment order tool) to...

  • Demand Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Hanes Australasia Full time

    Dynamic and fast paced Retail environmentHybrid and flexible working with 2 well-being days per yearPermanent full-time role with learn and grow opportunitiesDemand Analyst - Retail | Hanes Australasia | Kew What will I be doing -Manage the retail demand planning process using LDE, (our new generation replenishment order tool) to provide strategic demand...

  • Program Manager, Onboarding, Flex

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Full time

    Program Manager, Onboarding, Amazon FlexJob ID: | Amazon Commercial Services Pty Ltd - F47With Amazon Flex, individuals can be their own boss by delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced systems, enabling delivery partners to onboard, schedule delivery times, be guided through their delivery...

  • Integrated Business Planning and Demand Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Simplot Company Full time

    Integrated Business Planning and Demand AnalystIn Australia, the J.R. Simplot Company is deeply involved in food manufacturing and agriculture, operating in potato, vegetable, seafood, and sauce sectors. They provide a wide range of frozen, shelf-stable, and chilled products to major retail and foodservice customers in Australia and New Zealand, being part...

  • Detection & Response Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Rapid7 Full time

    We are seeking someone with a passion for cyber security to join us in Melbourne. As a SOC Analyst with Rapid7 you will work with Rapid7's advanced tools to investigate and triage high priority security events. Rapid7's SOC are responsible for our APAC customers as part of our global 24/7 managed services. As an experienced SOC analyst you will have the...

  • Operations Analyst

    2 weeks ago

    Melbourne, Victoria, Australia CBRE Full time

    Posted- 15-Nov-2023- Service line- Advisory Segment- Role type- Full-time- Areas of Interest- Administrative, Property Management- Location(s)- Melbourne - Victoria - AustraliaOpportunity to join a Global Leader in Property - 12 month contract with view to extendPositive and Collaborative team culture - flexible/hybrid work environment**Melbourne | Land of...

  • Marketing Manager, Communications, Flex

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Full time

    What is Amazon Flex?With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced systems that allows delivery partners to onboard, schedule delivery times, be guided through their deliveries within the app, and more. The approach and technology are nothing...

  • Marketing Manager, Communications, Flex

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Full time

    DESCRIPTIONWhat is Amazon Flex?With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced systems that allows delivery partners to onboard, schedule delivery times, be guided through their deliveries within the app, and more. The approach and technology...

  • Flexible Demand Systems Lead

    2 weeks ago

    Melbourne, Victoria, Australia Shell Energy Full time

    Lead the transition to a net zero world, one client at a time Connect and collaborate with a highly respectful team Enjoy competitive remuneration, generous leave and strong career opportunitiesThe world's biggest challenge needs you, here.Big challenges require big solutions. And the transition to a net-zero world is about as big as it gets. Working at...

  • Market Operations Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Advance Careers Full time

    Be part of a company assisting in reducing energy consumption & decarbonisation Hybrid flexible working arrangement Energetic and passionate company cultureThe CompanyOur client is an international business that helps medium and large businesses generate revenue and achieve their sustainability goals through smart electricity management and demand response...

  • Demand Planning Manager

    2 weeks ago

    Melbourne, Victoria, Australia Pact Packaging Full time

    Job Description:Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture.About this opportunityThis is a newly created role in our Supply Chain...

  • Hsse Operational Excellence Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Australian Terminal Operations Management Full time

    About ATOMATOM specialises in managing and operating bulk fuel terminals across Australia for our customers, with services ranging from storage and handling of bulk liquid fuels to maintenance and engineering.Our team is made up of a great network of experts with a wealth of experience in providing the very best in terminal operations in Australia. We have a...

  • Hsse Operational Excellence Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Australian Terminal Operations Management Full time

    About ATOMATOM specialises in managing and operating bulk fuel terminals across Australia for our customers, with services ranging from storage and handling of bulk liquid fuels to maintenance and engineering.Our team is made up of a great network of experts with a wealth of experience in providing the very best in terminal operations in Australia. We have a...

  • Paid Search Manager, Flex

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Full time

    DESCRIPTIONWhat is Amazon Flex?With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced systems that allows delivery partners to on board, schedule delivery times, guide them through their deliveries with in-app, and more. The approach and technology are...

  • Demand Planner Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Visy Full time

    Job no: 507710Work type: Fixed Term Full TimeLocation: Melbourne - InnerAt Visy, our people make us stand out from the crowd. We're always seeking solutions, opportunities and possibilities. We look for people who see what's ahead and run towards it. These people are helping us to achieve our vision to become the global leader in sustainable packaging...

  • Demand Planner

    2 weeks ago

    Melbourne, Victoria, Australia Viva Energy Full time

    A career with Viva Energy is more than just a job. It's an opportunity to be part of something bigger. To support the world's evolving energy needs by producing and supplying energy products that keep Australian's moving today as we help to build a sustainable future for tomorrow.Will you be part of the energy solution?About Us:At Viva Energy we are...

  • Service Operations Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Aurec Full time

    Service Operations Analyst***Service Operations Analyst role in Melbourne. One of Australia's leading utilities organisations is looking for an experienced Operations Analyst/Systems Engineer to join their growing team in Melbourne. It is a full-time permanent opportunityAre you looking for your next opportunity? My client's primary focus is to bring...

  • Security Operations Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Country Fire Authority Full time

    Location: Melbourne | Eastern MetropolitanJob type: Full time / 01/05/2026Organisation: Country Fire AuthoritySalary: Salary not specifiedOccupation: IT and TelecommunicationsReference: VG/1789036 Located at CFA Headquarters, Burwood East Fixed term, Full time 2 years PTA 5 $107,864 pa (plus 11% superannuation)The CFA are proud of the work we do, protecting...

  • Aml Operations Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Bank of Queensland Full time

    About the Role- An exciting opportunity exists for an analytical individual with prior understanding of the AML/CTF typologies to join BOQs Financial Crime Operations team as AML Operations Analyst:- Join ASX 100 finance leader:- Melbourne or Brisbane based role.Financial Crime Operations helps to protect BOQ, its customers and our communities from the...