Sales Support

1 week ago


Dandenong, Victoria, Australia Sharp & Carter Full time
Healthcare and Pharmacy Category

  • B2B Sales/Customer Service
  • Assisting orders and enquiries whilst upselling options

About the role


Working with the Sales and Customer Service team to ensure orders are taken with accuracy and integrity for clients including Paw Paw, Woolworths, Cancer Council and The Body Shop.


Duties

  • Building great relationships with clients ensuring all of their orders are accurate and you're providing guidance on the orders
  • Provide excellent customer service
  • Being a key point of contact internally with teams such as Demand Planning, Logistics and Finance.
  • Data entry for orders
  • Shipping schedule responsibility to make sure forward order projects are correct and preventing peaks and troughs.

Skills & Experience

  • Worked in a B2B environment, ideally manufacturing, consumer goods, supply chain logistics etc
  • Prior experience in freight and logistics would be advantageous but not a necessity
  • Fluent English verbal and written
  • Highly organised
  • Great attention to detail
  • Positive attitude and keen to work in a group and alone

Benefits
Large firm offering global distribution to their customers, great exposure to sales, supply chain and demand planning. Growing 10% YoY for the last 10 years, working in core and growth categories including skincare and pharma.

Culture
Customer orientated business aiming to have a great team of people to provide great customer service.

They look to partner with their clients so it's very much a relationship led business, being honest and working with integrity.

**How to Apply
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