Technology Analyst

1 week ago

Melbourne, Victoria, Australia Origin Energy Full time
The ability to establish highly functional professional networks

  • A great introduction to technology, gaining insights into broad areas of Origin's entire Technology
  • 4Month Contract | Flexible on location

Working for us


At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions.

Every person that works with us helps us reach that goal. If you bring good energy to Origin, you'll get it in return. A challenging career. An exciting industry. And the support to grow and explore your potential.

THE ROLE


Ready to join an innovative energy company and a leading Technology Service Delivery team with a strong focus on diversity, flexibility, workplace culture and developing you? Origin is a finalist in this year's AWSN's Best Place for Women to Work in Security, and our engagement score is in Australia and New Zealand's top quartile.


Reporting to the Head of Technology Service Delivery, the purpose of this role is to orchestrate and manage Origins recovery capability for Mission and High criticality services across the Origin Energy Technology portfolio.


Technology Business Analysts (TBAs) manage compliance and assurance across the end-to-end service portfolio, validating that all services have been regularly tested, defects identified (and resolved), critical success factors including RTO, RPO and MAO can be achieved, and that upstream and downstream service dependencies are recorded and validated.


Working closely with Service and System owners TBAs also drive the regular reconciliation of Technology Service criticality to ensure alignment to Business Continuity (BCM) requirements, while actively managing our forward test schedule and ability to meet (or exceed) policy requirements.

Closely partnering with Origin's Technology Resilience Leads (TRLs) and Security practice (SEOps).
This is a 4-month full-time contract position.

The role is also responsible for:

  • Owning the operational delivery practice for the Technology Resilience assurance portfolio
  • with a focus on critical technology services.
  • Manage, verify, and monitor the ITSCM testing schedule and the resolution of defects and failures, in concert with our Service Owner community.
  • Drive the regular reconciliation of BCM Technology requirements to align with ITSCM criticality assessments.
  • Assure and partner with all Service Owners to ensure all service Business Impact Assessments (BIAs) are reviewed a least annually.
  • Own and drive the annual recovery playbook exercise for Integrated Gas, Corporate, EUC, Foundation Services and Retail IT including creation and scheduling of the exercise, coordination of all required players and the oversight of document and process improvements/changes as needed.
  • Curation of ITSCM data including service attributes, technology recovery plans, test completion reports, associated artefacts and the management of risks and issues as required.
  • Produce regular and accurate management reports for ITSCM assurance, ensuring data is collected from all Service Providers and support teams and reported for analysis and consolidation.
  • Assist in reviews of process strategy, policy, standards, design, procedures, plans, work instructions, supporting systems and tools, and process objectives and metrics.

IS THIS YOU?
You consider yourself passionate bout digital technology, working in a fast-paced environment. You are an organised individual, a self-starter and are outcomes orientated. You will have broad, practical experience across a number of Service Operations processes. And experience with Cloud Infrastructure & Networking technologies.

You have or can demonstrate:

  • Have worked as an Incident Manager with at least 5 years ITSM experience within the discipline.
  • Experienced in roles where the primary purpose was coordinating 1st, 2nd and 3rd level technical and business resources to resolve identified problems.
  • An analytical mindset to prioritise supplier activities to reduce incident restore times and optimise service recovery.
  • An solid awareness of ITSM key principals.
  • Strong verbal and written communications skills including presentation and documentation.
  • Able to build effective working relationships with stakeholders at all levels.
  • Client driven, you have a strong focus on providing the best services to customers.
  • Excellent conflict resolution skills.
  • Role requires work outside of business hours including nights and weekend and oncall outside of business hours.
  • Experienced with ITSM tools (ServiceNow preferred).

WHAT THIS ROLE CAN OFFER YOU?

  • Network and collaborate SME's that are experts in their fields.
  • Hybrid/ Flexible work conditions. With a number of digital/ Tech opportunities across Origin.
  • A team that will invest in your training and development.
  • Interesting and engaging work
  • A rewarding role supporting Origin's Technology infrastructure

Origin - Where good change happens
A

  • Technology Analyst

    1 week ago

    Melbourne, Victoria, Australia Western Health Full time

    Location: Melbourne | Western MetropolitanJob type: Full timeOrganisation: Western HealthSalary: Salary not specifiedOccupation: IT and TelecommunicationsReference: 51679The role of the Digital Health Technology Analyst is responsible for providing functional and technical support for a range of current and future solutions within the Western Health...

  • Training Analyst

    1 week ago

    Melbourne, Victoria, Australia Technology People Group Full time

    Project Training Analyst – Initial contract until January 2025 Are you interested in joining an organisation dedicated to providing services to individuals and communities in remote regions? Our client is a well-respected entity currently undertaking an exciting project, and they're seeking a Training Analyst to join their Melbourne office.Your...

  • Data Analyst

    1 week ago

    Melbourne, Victoria, Australia Swinburne University of Technology Full time

    The Information Technology team at Swinburne University of Technology are looking for a Data Analyst to join their teamThe Data Analyst will play a crucial role in analysing and interpreting data to support decision-making processes, optimize operational efficiency, and create valuable data products within the university.About YouTo be suitable for this role...

  • Technical Business Analyst

    1 month ago

    Melbourne, Victoria, Australia Cognizant Technology Solutions Full time

    Do you have business development management or senior sales executive experience, and are you looking for a new opportunity in Melbourne? Cognizant is recruiting a full-time Technical Business Analyst - Payments, and the role comes with an attractive salary and benefits package. As a Technical Business Analyst, you will translate business requirements into...

  • Test Analyst

    1 week ago

    Melbourne, Victoria, Australia Paxus - Technology + Digital Talent Full time

    Position summaryThe Test Analyst - Investments will support the Test Manager with the Quality Assurance and Quality Control delivery of investment initiatives. This role will be responsible for the creation and execution of test scenarios and cases in line with the defined Investment data management Quality Assurance framework.As part of the role, the Test...

  • People Technology Integration Analyst

    1 week ago

    Melbourne, Victoria, Australia AusUnityPRD1 Full time

    About our Opportunity 6 Month Fixed Term Contract - The People Technology and Integrations Analyst will work across all People & Culture (P&C) Technologies, supporting the team with the maintenance and development of systems integrations and application & server currency whilst providing guidance on downstream impacts. The role will be responsible for the...

  • Automation Test Analyst

    1 week ago

    Melbourne, Victoria, Australia Corptec Technology Partners Full time

    About CorptecCorptec Technology Partners is an international player in the areas of business transformation and organisational performance. Our diversified client portfolio includes Australia's best and brightest in FinTech, Retail, Telco and Government organisations.We are urgently hiring for an Automation QA Analyst **for one of clients. You will be...

  • People Technology Integration Analyst

    1 week ago

    Melbourne, Victoria, Australia Australian Unity Full time

    About our OpportunityThis role will provide report to the People Technology and Integration Lead, supporting the wider P&C Technology & Systems team and working closely with vendor Infrastructure teams, whilst providing support to our People Technology and Integrations Lead with new and innovative changes within the Integration space. This role will ensure...

  • Business Analyst

    1 week ago

    Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

    Business Analyst (ServiceNow Implementation)Australia - VICMelbourne - All locations Added Monday 25th of March :27:52 AM Milestone IT is a premier recruitment agency specializing in connecting top talent with leading companies across various industries. We are currently partnered with a prominent retail chain, recognized globally for its innovative approach...

  • Business Analyst

    1 week ago

    Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

    Business Analyst (ServiceNow experienced)Australia - VICMelbourne - All locations Added Monday 8th of April :41:23 AM Job Description:Milestone IT is a premier recruitment agency specializing in connecting top talent with leading companies across various industries. We are currently partnered with a prominent retail chain, recognized globally for its...

  • Application Analyst

    1 week ago

    Melbourne, Victoria, Australia Swinburne University of Technology Full time

    Application Analyst role within Swinburne UniversityFull time, ongoing position at our Hawthorn campusHEW 7 salary + 17% superAbout the RoleThis job opportunity is within the student domain of the Information Technology – Digital Technology Delivery team at the University. The focus of the student application team is to ensure high availability of...

  • Technology Risk Analyst

    1 week ago

    Melbourne, Victoria, Australia AustralianSuper Full time

    At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.Your new...

  • Business Analyst

    1 week ago

    Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

    Business Analyst (SuccessFactors/UKG experienced)Australia - VICMelbourne - All locationsEastern Suburbs Added Wednesday 7th of February :54:50 PM Join the thriving team at a leading nationwide retail business committed to delivering exceptional products and services. As we embark on transformative initiatives, we are seeking a skilled and dedicated Business...

  • Lead Business Analyst

    1 week ago

    Melbourne, Victoria, Australia Swinburne University of Technology Full time

    MessagesTo proceed, please enable JavaScript in your internet browser. After enabling JavaScript, you will need to close and re-open this browser window. Prime opportunity to support the Finance Modernisation Program. Fixed term for 1 year and full-time position in a central Hawthorn location. Staff benefits include discount study fees and options for hybrid...

  • Change Analyst

    1 week ago

    Melbourne, Victoria, Australia Technology People Australia Full time

    Full Job Description Upto $800 per day 2 days a week. Melbourne CBD Parttime contract until the end of the year.About the Company:Technology People has partnered with a household name in infrastructure, building, and rail with a track record of completing projects for more than eight decades. As part of a leading international contracting firm, our client...

  • Service Desk Analyst

    1 week ago

    Melbourne, Victoria, Australia Technology People Australia Full time

    Service Desk Analyst Contract 6 Months- $ Per DayMy client is looking for a Service Desk Analyst to join a busy service desk.Key Skills: Excellent communication experience Service Now experience Ability to have a high first fix rate Must be able to demonstrate professionalismThis role is 6 months and will be hybrid for the right Service Desk Analyst.

  • Tax Technology Analyst

    1 week ago

    Melbourne, Victoria, Australia AECOM Full time

    Company Description Work with Us. Change the World.**At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's...

  • Data Support Analyst

    1 week ago

    Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

    Data Support Analyst (Excel experienced)Australia - VICMelbourne - All locations Added Wednesday 10th of April :08:24 PM Milestone IT is a leading recruitment agency specializing in providing top-notch talent to various industries. We are currently partnering with a prominent healthcare client in search of a skilled Data Support Analyst with expertise in...

  • Business Analyst(Healthcare)

    1 week ago

    Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

    Added Monday 22nd of April :14:23 PM Do you thrive on untangling complex problems and translating business needs into actionable solutions? Are you passionate about bridging the gap between business strategy and technology? If so, we want to hear from youMilestone IT is searching for a talented and motivated Business Analyst to join our client's growing...

  • Application Analyst

    1 week ago

    Melbourne, Victoria, Australia Swinburne University of Technology Full time

    MessagesTo proceed, please enable JavaScript in your internet browser. After enabling JavaScript, you will need to close and re-open this browser window. Application Analyst role within Swinburne University Full time, ongoing position at our Hawthorn campus HEW 7 salary + 17% super About the Role This job opportunity is within the student domain of the...