Training Logistics Coordinator

2 weeks ago

Sydney, New South Wales, Australia Qantas Airways Limited Full time
Challenge yourself to proactively plan and coordinate business unit training needs to help deliver on key business initiatives - there are opportunities supporting both the Airports and Contact Centre Businesses

  • Work closely with stakeholders across the business and drive a positive learning environment
  • Fixed Term and Permanent opportunities
  • Brisbane, Sydney and Melbourne locations


At Qantas, our strong beliefs guide the way we work, ensuring everything we do stays true to our customers and this iconic brand.

We're a high performing team and we each have a number of opportunities to add value and make an impact on the business.

Along the way, you'll have plenty of fun, meet amazing people and have experiences like no other.


The Training Logistics Coordinator is responsible for providing a high level of logístical support to help drive the delivery of important safety, compliance and customer learning programs to ensure key learning objectives are met.

You will manage compliance reporting across training activities, work collaboratively with the Learning and Development (L&D) team and Airports or Contact Centre Business Units to forward plan and forecast training requirements in alignment with the business needs, and manage the rosters for facilitators and third party suppliers.

This position will plan and coordinate all logístical training requirements, across digital and face-to-face learning initiatives to help the business achieve agreed objectives and timelines.


What you'll bring to the role:

  • The ability to identify, co-ordinate and implement training requirements within a complex, operational environment
  • The ability to organise training equipment and facilities (internal and external) to maximise class capacity and efficiency of training programs
  • The ability to identify and recommend ongoing improvements to training work processes, systems and procedures to drive better business outcomes and learner experience
  • Proven organisational skills with the ability to prioritise and meet structured time constraints where work is allocated from multiple stakeholders
  • Proven ability to work on multiple tasks with demanding deadlines simultaneously
  • Initiative and drive with an ability to see tasks through to completion
  • Ability to maintain and report accurate employee training records using a Learning Management System (LMS)
  • Strong interpersonal skills and confident, professional verbal communication skills
  • Excellent written communication skills
  • The ability to work independently and as part of a team, as required
  • Demonstrated ability to lead the day of operations and provide support and assistance to Learning Managers, Facilitators and participants for an exceptional learning experience
Why Qantas?

You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.


There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas.

Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities.

While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

  • We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
  • We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
  • We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
  • We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Be a part of something special and play your part in the Qantas story - get in touch today.

Applications close Monday, 16th January 2023

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