General Manager

1 week ago

Brisbane, Queensland, Australia Planit Testing Full time

Testing & Quality Assurance (Information & Communication Technology)Full timeAdd expected salary to your profile for insightsPlanit are world leaders in application testing and quality engineering.

We provide solutions that support organisations to deliver high quality systems, applications, and IT architecture.


Planit is now a proud NRI company and part of a global movement to deliver a sustainable and secure future through better Information Technology exchanges.

Our team offer expert consultancy, bespoke services, tailored training and unique solutions to complex projects.

Specialising in digital quality, Planit have a geographic footprint across many continents, with 1800+ permanent employees and have been recognised in Gartner's Magic Quadrant for Application Testing Services.


Our values and ethos are focused on an intrinsic connection to our people, the awareness of our environment and our pursuit to be better than yesterday.

We continue to lead the industry with unrivalled ideas, ability, and a quest to discern paradigms.

About the Role:


Reporting into the Chief Revenue Officer (CRO), you will be accountable for owning the number for the Queensland business and driving across key Planit agendas.

This is a position of acceleration that will see the successful candidate managing the day-to-day operations of the Brisbane and Queensland region; with the assistance of a supportive senior leadership team.

You will have responsibility across all regional operations, working closely with employees and clients and be ultimately responsible for the profitability of the branches and the core employee experience, of our people.


You will put CX and EX first, establishing key relationships with clients and partners to drive revenue and quality of business for the region, understanding requirements and matching these to our high-quality services, whilst ensuring maximum client satisfaction.

In addition, you will also need to be able to respond to RFI/RFPs, prepare proposals, deliver executive presentations, and negotiate with key stakeholders and decision makers, adhere to reporting and governance requirements customer-centric, you will be flexible and able to multitask and prioritise.


Responsibilities:
End to end delivery and servicing of all customer contracts within the territorySetting clear KPIs (Key Performance Indicators) within the business unit specifically those of the Account DirectorsEnsuring the ongoing management of the business development pipeline for the territory and delivery of the expected revenue results to budgetEnsuring the expected profitability of the territory through the oversight and direct management of the rates negotiated with customersManagement of the salary and REM banding within billable staff to ensure that expected %GM is delivered across the customer portfolio within the territoryOversight of the total utilisation rates within the territory to effectively manage the balance between profitability of customers and engagement of our peopleOversight and management of the relationships between Planit and our customers, ensuring that we are delivering services as agreed and the overall satisfaction of the customers, including as required retention and growth across the portfolioPart of the senior leadership team within ANZ, providing high quality local tactical and strategic leadershipDirect management of the AD teams, collaboration with leadership within the AU/NZ territories and collaboration with supporting shared services within PlanitDay to day management of the branch office in collaboration with P&C and Finance as required including the curation of culture within the physical office spaceEssential Skills and Experience:Experience working in a Senior Leadership Team/Executive Leadership Team with direct experience in reporting and presenting to executive leadershipStrong demonstration of business management experience, primarily focused on business growth, desirable for this to have been in the enterprise technology and professional services sectorsResults orientated and driven by core financial and customer metricsExperience in building complex responses to tenders or statements of work and delivering enterprise services against core contract termsDemonstrated commitment to values and culture led organisationsDemonstrated commitment to organisational diversityStrong and well-developed people leadership experience and skill including exposure to common leadership and development frameworks including performance managementExperience in the development and roll-out of performance-based remuneration in sales and account management functionsAbility to manage complex multi-stakeholder environmentsStrategic thinking, planning and creative problem-solving skillsAbility to thrive under pressure and in a fluid, ambiguous and culturally diverse environmentExperience in project management and delivery of complex, medium-budget (up to $2M) programs of workAbility to represent the business via public speaking engagements in both trade and industry eventsCulture and Benefits:


We believe in fostering a culture where our people are rewarded for the work they do and looked after from their first day at Planit With us you'll experience:Opportunities to grow your skills by taking advantage of a world class training and development program.

True flexible working initiativesJoining an organisation where innovation is at the heart of what we do.
Career development initiatives in place so you can be your best self.
Global opportunities for transfers and secondments across the Planit GroupWellness activities, staff discounts, free LinkedIn Learning licenses, referral bonuses, car leasing options and much moreIf you believe that this role is for you APPLY TODAY

is an equal opportunity employer. We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant.

Planit is Australia's leading quality assurance provider with more than 850 permanent software testing consultants. Our unrivalled experience in software testing enables us to consistently deliver high quality in software development and integration projects.
We work across a wide range of industries including Telecommunications, Banking, Finance, Consultancy and Government. Our clients include the biggest names in Australian business, many of which have been long-time customers.

Source:

this is an extract from the company's own websitePlanit is Australia's leading quality assurance provider with more than 850 permanent software testing consultants.

Our unrivalled experience in software testing enables us to consistently deliver high quality in software development and integration projects.
We work across a wide range of industries including Telecommunications, Banking, Finance, Consultancy and Government. Our clients include the biggest names in Australian business, many of which have been long-time customers.

Source:

this is an extract from the company's own websiteDon't provide your bank or credit card details when applying for jobs.

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