General Manager HR

1 week ago

Brisbane, Queensland, Australia Auto & General Full time

Management - Internal (Human Resources & Recruitment)Full timeAdd expected salary to your profile for insightsAt Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need.

Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.

Our culture of 'high performance with high integrity' underpins our values and the way we interact with our customers, the community and each other.

We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer If this sounds like you, apply today.


The roleWe're seeking a dynamic leader to spearhead our core HR functions: People Business Partnering, Recruitment, Employee Relations and Remuneration and Workplace Health & Safety.

This role involves designing and implementing effective frameworks for the respective departments while providing expert advice to the business.

This role will report to the Associate Director of People Services and will work closely with the People & Culture Senior Leadership Team.

About youAs a senior leader at A&G, you'll model our values and culture, driving high performance with integrity and finding solutions that benefit all stakeholders.

You'll lead, coach, and develop the HR teams to deliver operational excellence.

As General Manager of HR, you'll influence the adoption of our values across the organisation, encourage adherence to company policies and HR procedures, and promote a culture of high performance with high integrity, demonstrating commercial discipline, ambition, effective risk management, and a One Team mindset.

Additionally, your key responsibilities will be focused on the following areas:
Lead, coach, and develop the HR team, ensuring operational excellence and a focus on employee experience.
Manage direct reports, promoting continuous improvement and high performance.
Celebrate successes and cultivate a culture of integrity and high performance.

ER, Remuneration and Workplace Health & Safety:

Work with Head of ER, Remuneration and Safety to support the functionProvide expert advice on complex employee relations issues and manage case frameworks.

Lead Enterprise Agreement negotiations.
Stay updated on legislative changes and enhance HR/WHS policies.
Maintain and improve remuneration frameworks and review processes.
Develop and report on WHS performance and trends.
Build team capability and provide professional advice across the business.

People Business Partnering and Recruitment:


Work with Head of People Business Partnering to support the People Business Partner team in defining and implementing People Plans.

Oversee the Recruitment team to ensure timely hiring of quality candidates.
Drive continuous improvement in People & Culture strategy implementation.

Qualifications and Experience:
You are an accomplished HR leader with a proven track record in driving performance and enhancing workplace culture. Skilled in People Business Partnering, Recruitment, Employee Relations and Remuneration and Workplace Health & Safety. You excel in strategic planning and team management.

With strong commercial acumen and a focus on continuous improvement, you effectively address complex HR issues and implement frameworks that support business growth and employee satisfaction.


You will also possess the following:
Bachelor's degree in HR, Business, or related field; postgraduate preferred.
Proven ability to develop engaged, high-performing teams.
Excellent communication, strategic thinking, and analytical skills.
Experience in change management, relationship building, and commercial acumen.
Strong interpersonal skills and adaptability.

Extra leave:
Enjoy additional leave days on us You'll receive a paid 'ME' day and one paid volunteer leave day annually

Additional leave:
Team members can also purchase up to two additional weeks of leave per year

Workplace giving:
If you're passionate about a cause, then we are too – we offer workplace giving and we'll dollar-match your donations to registered charities

Development opportunities:
We're championing your development with internal programs and access to a wide range of online courses

Employee discounts:
You'll receive discounts on Budget Direct insurance products

Reward and recognition:
We reward high performance with employee recognition, reward, and incentive schemes

Onsite facilities:
There are excellent end-of-trip facilities on offer and private spaces for nursing mothers

Get social:
Join our vibrant social and community activities including annual celebrations, family fun days, and regular events across each of our sites

Perks App:


Access to an employee benefits and discounts app called 'Perks' offering you great discounts, offers, and programs across a range of areas.

For more information or a confidential conversation, contact Ashley on

(email protected)


Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies:

We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business.

Auto & General is not responsible for any fees related to unsolicited resumes.

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Human Resources General Manager?What's your expected annual base salary?How much notice are you required to give your current employer?Have you completed a qualification in human resources (HR)?Auto & General has specialised in the sale, management and underwriting of insurance products in Australia since 2000.

Our insurance products include car, home and contents and travel.

We provide insurance for a number of brands including Budget Direct, 1st for Women, Ozicare, Australia Post, Virgin Money, and Aussie.

We have three contact centres based in Queensland and claims assessing centres in Brisbane, Sydney, and Melbourne, in total employing in excess of 1000 people.

Our commitment to providing exceptional service has seen the company win the Australian Teleservices Association's Large Contact Centre of the Year Award in 2009 and 2010, and recognised as an ABA100 Winner for Service Excellence at the 2014 Australian Business Awards.

Auto & General has specialised in the sale, management and underwriting of insurance products in Australia since 2000. Our insurance products include car, home and contents and travel.

We provide insurance for a number of brands including Budget Direct, 1st for Women, Ozicare, Australia Post, Virgin Money, and Aussie.

We have three contact centres based in Queensland and claims assessing centres in Brisbane, Sydney, and Melbourne, in total employing in excess of 1000 people.

Our commitment to providing exceptional service has seen the company win the Australian Teleservices Association's Large Contact Centre of the Year Award in 2009 and 2010, and recognised as an ABA100 Winner for Service Excellence at the 2014 Australian Business Awards.

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