Employee Relations Manager

1 week ago


Melbourne, Victoria, Australia Jetstar Full time

Immediate access to amazing employee benefits, including staff travel:


  • Permanent Full Time or Part Time (4 days)

Join the Jetstar team at a pivotal moment in our history. The outlook for our domestic flying is strong, our teams have never been more committed, and our mission is unchanged, to offer all day, every day low fares so more people can fly to more places, more often. We are passionate about making travel accessible and enjoyable for all.

About the role
Our Employee Relations Team is a critical function that supports the employee relations capability across the organisation.

The team deliver specialist advice and expertise across a range of employee relations initiatives, including negotiating and administering industrial instruments, managing employee disputes and grievances, and driving proactive employee relations initiatives.

We now have an opportunity for an experienced Employee Relations Manager to join our Collingwood based team.

Reporting to the Head of Employee Relations, and working closely with the broader HR community and people leaders, your accountabilities will include:

  • Managing regular national union consultation and assisting managers with local consultative processes
  • Partnering with Business unit leaders to negotiate enterprise agreements and managing implementation of resulting agreements
  • Providing guidance to Managers and People Business Partners on the management of industrial matters such as grievances, compliance and unfair dismissal claims and ER policy matters
  • Providing advice on the interpreting of industrial agreements and providing representation in negotiation and settlement of grievances under established procedures
  • Partnering with People Business Partners, key stakeholders and the Communications Teams to develop communications for Employee Groups
  • Providing regular advice and training to frontline leaders and the People team on contemporary industrial relations practices

About You


We are searching for an experienced HR Business Partner or ER Manager who has a strong track record in Employee Relations.

Naturally, you are a skilled influencer and stakeholder manager who has a passion for achieving outcomes through partnering with leaders and investing in building superior relationships.

You will genuinely enjoy working in a fast-paced busy team and bring a structured, organised, analytical approach to ensure that effective delivery of high quality outcomes.

To achieve success in this role, you will demonstrate the following skills & experience:

  • Tertiary qualifications in law, employee relations or related discipline
  • Employee Relations experience in a large, fast paced organisation, ideally including a large operational workforce
  • Understanding of current compliance practices including a solid working knowledge of the Fair Work Act and other relevant employment/industrial laws
  • Experience working with and interpreting industrial instruments and drafting of employment related documentation
  • Strong analytical skills and strong working knowledge of MSWord/Excel/PowerPoint
  • Strong organisation and coordination skills and a willingness to engage in an element of administrative work
  • Strong work ethic and preparedness to travel interstate or to New Zealand and to sometimes be away from home overnight.

About Jetstar


The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004.

Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region.

The Group operates a fleet of more than 90 aircraft, including Airbus A320-200, Airbus A321 and Boeing Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often.


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