Service Management Specialist

2 weeks ago

Sydney, New South Wales, Australia Employee Matters Pty Ltd Full time
Spares Management - including analysis, forecasting, ordering, tracking, etc

  • Join the team building Australia's largest EV public fast charging network
  • An attractive package with generous bonus schemes and equity on offer

Who is Evie Networks?


At Evie Networks our business is to accelerate the switch to sustainable electric transport to clean the air, reduce emissions and make our cities more liveable.

Our electric vehicle charging solutions give people the freedom to go electric and go anywhere.

***
What's in it for you?

  • Have an impact on Australia's sustainability and environment through 100% utilisation of renewable energy
  • You're valued and celebrated for your creative and tenacious approach
  • You'll experience a collaborative and supportive work environment
  • Be part of a healthy worklife balance that's promoted because it's good for you, your family and our business
  • The ability to make a difference in a nonhierarchical organisation the vision is clear

_At Evie you'll get involved in almost every aspect of what we do. You will be stretched, and you'll learn and grow from the experience._

The Role


Reporting to the Head of Operations and Maintenance, you will ensure adequate spares are available to meet the demand based on failure rates and network growth, facilitating the team's ability to meet and exceed network uptime targets.

You will assist the Operations & Maintenance Manager in the establishment of a spares warehousing solution and a National based Field Operations workforce.


Your duties will include:

  • Spares Management management of spares including analysis, forecasting, ordering, tracking and replenishment


 Field Operations
  • Assist in the establishment of Field Operations and the associated spares warehousing to integrate with incident and problem management, as well as adhoc maintenance requests.
  • ITIL process ownership
  • Reporting development of reports on a needs basis as well as compiling both weekly/monthly reports
  • Continuous Improvement and Optimisation identify and raise improvement initiatives to improve systems, products, vendors and processes and track to completion
  • Network Design provide feedback on engineering design improvements
  • Process Improvement develop and document processes to improve the Operations function
  • Vendor Management work closely with vendors and manage their performance against agreed SLA's
  • Supporting the Deployment team with nonfunctional requirements
  • Proactive risk assessment of systems and services to identify requirements for availability improvements
  • Ensure timely identification of root causes of problems and implementation of preventions
  • Improve network resilience to natural disaster events


 On-Call
  • Participate in out of hours oncall roster for escalations

The Person
You're smart and not intimidated by working with a brilliant and inspiring team. Reaching goals is important to you and your nature is to challenge the status quo.


Electric cars in Australia is still largely uncharted territory which means your passion to make a difference, desire to use your initiative and continuous focus on excellence will ensure your success in this critical role.


Skills and Experience

  • Degree or higher level qualification in Engineering or Information Technology disciplines.
  • 3+ years experience in Network Management, specifically Spares Management, as well as IM, CM, PM, Field Support preferably in the Teclo or IT industry.
  • Strong analytical and forecasting skills/experience
  • Ability to champion and drive a clear strategy, liaising and obtaining stakeholder buyin
  • Proven ability to manage process effectively, maximising value and minimising waste
  • Excellent interpersonal skills to influence and lead
  • Detailed knowledge of Service Management and IT environments and their associated support systems.
  • In depth knowledge of industry best practice and methodologies, specifically ITIL.
  • Problem solving, multitasking and time management skills.
  • Strong communication skills both written and verbal.

_An opportunity where you have the ability to have an impact on Australia's sustainability and environment is rare_


An attractive package with generous bonus schemes is on offer along with the opportunity to become a shareholder; now that's unique Make your mark in this essential and growing industry.

  • Event Service Specialist

    2 weeks ago

    Sydney, New South Wales, Australia First Global Management Services, Inc. Full time

    Building A Brand Starts With Our StoryFIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected...

  • Atlassian Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    Contract TypeContractReferenceBH-370840IndustryITSalaryper hour - Min: AUD 130 - Max: AUD 150Location: Sydney/ Brisbane / Canberra- Duration: Initially until 30th June x 12 months extension We are seeking an Atlassian Specialist to undertake operational, service delivery and administration tasks for Atlassian products. The Atlassian Specialist should have a...

  • Draftsperson Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    Mechanical Drafting SpecialistWe are seeking an experienced Mechanical Drafting Specialist to join our clients team.All Applicants must be Australian/New Zealand Citizens OR Permanent Residents.Location: MascotAbout the company: Our client, a leading infrastructure, service, and operations business, is now investing heavily in its organisation and has a...

  • Technical Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    Contract TypeContractReferenceBH-371137IndustryITSalaryper hour - Min: AUD 120 - Max: AUD 150Location: ACT, NSW, NT, QLD, SA, TAS, VIC, WA.- Contract: 12 months with 2x 12 months extensions.- Eligibility: Australian citizenship and Baseline security clearance required.- Working Arrangement: Hybrid working Arrangement- About the opportunity:Seeking Technical...

  • Travel Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Corporate Travel Management Full time

    ABOUT CTM & SHOW GROUPShow Group is at an exciting phase in its development Here at the CTM family we are on the lookout for a like-minded individual to join the Show Group team in the position of Travel Specialist - Film/TV Production.If you want to be part of something special - APPLY NOW*ABOUT THE ROLEThe Travel Specialist position (Feature Film and...

  • travel specialist

    2 weeks ago

    Sydney, New South Wales, Australia Corporate Travel Management Full time

    01st May, 2024 ABOUT CTM & SHOW GROUPShow Group is at an exciting phase in its development Here at the CTM family we are on the lookout for a like-minded individual to join the Show Group team in the position of Travel Specialist – Film/TV Production.If you want to be part of something special – APPLY NOW*ABOUT THE ROLEThe Travel Specialist position...

  • Travel Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Corporate Travel Management Full time

    ABOUT Show Group and CTM.Show Group is at an exciting phase in its development Here at the CTM family we are on the lookout for a like-minded individual to join the team in the position of Travel Specialist in one of our division teams.At Show Group & CTM, our people are at the heart of everything we do. Our diverse team is the reason Show Group & CTM are...

  • Draftsperson Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    Fire Building Services Drafting SpecialistAll applicants must be Australian/New Zealand Citizens OR Permanent Residents - With full working rights in Australia.About the company: Our client, a leading infrastructure, service, and operations business, is now investing heavily in its organisation and has a large portfolio of exciting capital engineering...

  • Travel Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Corporate Travel Management Full time

    ABOUT CTM AND ETMCTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994 in...

  • Travel Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Corporate Travel Management Full time

    Exciting Travel Specialist opportunity at ETM Work closely with ETM's impressive client portfolio 03rd June, 2024 ABOUT CTM AND ETM CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence...

  • Product Growth Specialist APAC

    2 weeks ago

    Sydney, New South Wales, Australia Corporate Travel Management Full time

    Product Growth Specialist role, working in CTM's global marketing team 03rd June, 2024 About CTMCorporate Travel Management Pty Ltd (CTM) (ASX:CTD) is a global provider of innovative and cost-effective travel solutions spanning corporate, events, leisure, loyalty and wholesale travel. Our proven business strategy combines personalised service excellence with...

  • Service Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Lifestyle Solutions Full time

    Jobs - Job Details - Service Specialist - Child and Family Services - Sydney.Service Specialist - Child and Family Services - Sydney. Apply now Job no: Employment type: Full Time Permanent Location: Sydney Categories: Child & Family Services Service Specialist - Child and Family ServicesBaulkham Hills based with travel required to services across the Sydney...

  • airline adm and refund specialist

    2 weeks ago

    Sydney, New South Wales, Australia Corporate Travel Management Full time

    15th May, 2024 ABOUT CTMCTM is an award-winning provider of travel service solutions spanning corporate, events, leisure, and loyalty markets. Headquartered and founded in Australia, CTM has offices all around the world, including Australia, Asia, North America, Europe, and New Zealand. Visit our website: ABOUT THE ROLEYou will be a ADM and Refund...

  • IT Service Management Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Toll Transport Pty Ltd Full time

    About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Marketing Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Hannas Contracting Service Pty Ltd Full time

    Marketing SpecialistLocation: Sydney, AustraliaEmployment Type: Full TimeIndustry: MarketingSeeking an experienced Marketing SpecialistSalary: $74,000 per annum + superannuationJoin Hannas Contracting Service Pty Ltd in SydneyHannas Contracting Service Pty Ltd, a privately owned property and civil infrastructure company, is committed to excellence,...

  • Business Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Bespoke Career Management Full time

    Sector:Business Support- Job Ref:63352About this role:This multi-disciplinary architecture and engineering practice is looking for a new business support specialist to support in a hybrid EA and office manager role. In this role you will be involved with the coordinator and operational aspects of the studio, including internal and external events, facilities...

  • Marketing Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Bespoke Career Management Full time

    Salary:A$ ,000 per annum- Job type:Permanent- Location:Sydney- Sector:Business Support- Job Ref:65298About this role:Our client is an innovative design studio based in Sydney's Northern Beaches. They specialise in high-end residential design and have an outstanding reputation within the industry.An opportunity has emerged for a dynamic and experienced...

  • Customer Service Specialist

    2 weeks ago

    Sydney, New South Wales, Australia PERSOLKELLY Full time

    PERSOLKELLY are in partnership with our client based in Moorebank looking for an experienced Customer Service Specialist. Due to expansion, the team are now looking for an experienced Customer Service Specialist to report directly to the Customer Service Manager and be a vital addition to their clients, customers, and project teams.PERSOLKELLY are in...

  • Knowledge Management Specialist

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Knowledge Management Specialist, temporary up to 9 months, locations are flexible across NSW with hybrid workingThis is an exciting opportunity for a capable Knowledge Management professional to be part of our Strategy & Innovation team at Revenue NSW. In this role you will be undertaking a range of process reviews, analysis, reporting, governance, and...

  • Training Specialist

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government -Service NSW Full time

    Training SpecialistGrade: Service NSW Grade 7/8Location: Locations flexible across NSW with hybrid working arrangementsRole Type: Temporay & Ongoing Talent Pool The Service NSW Training team are looking to create a Talent Pool for future Training Specialist opportunities. Talent Pools are active for 18 months._About Service NSWService NSW is the leader in...