Client Director

1 week ago


Canberra, ACT, Australia UM Full time
Why hide behind a desk when you can take the spotlight with a winning team at UM Australia?

Get a sneak peek into our culture - How about some benefits to pique your interest?

Align with a global media powerhouse

Progressive and ambitious clients who want industry-leading work.

Experienced and capable teams to accelerate your career.

Industry-leading leave entitlements including; Birthday Leave, Extra annual leave days and up to 16 weeks of Paid Parental leave.

Use of automation and robots to free up staff from repetitive manual tasks

Family Inclusive Workplace

Hybrid working policy including remote international opportunities.

Agency perks including; early finish Fridays, culture club, breakfast, health and wellbeing initiatives and employee assistance programs.

Ongoing L&D opportunities

The Role


You're the face of the brand to our client, so bring your fantastic account management skills and connect the external Marketing team to our business units at Mediabrands.


Work closely with our Client Partner and Managing Director to gain some serious exposure to producing high quality campaigns with UM Australia.

What will you be doing?

Taking ownership over client relationships and delivering positive client satisfaction scores

Leading client management plans, working with briefs and represent Identity during the planning and internal review processes

Bringing UM and other internal business units together to manage timelines

Establish and lead campaign analysis and optimisation framework

Conduct quality control of the planning process - tracking campaign results

Expertise in the client contract inclusions, driving innovation and service development based on market insights

Involvement in budget and business drivers to contribute to achieving budget goals.

What do you bring?

Ability to bring the team together to plan, develop and organise client campaigns

Comfortable taking on an advisory role for your clients - building diverse marketing strategies to target a wide range of markets

Confident using data to inform strategies on consumer patterns and preferences

Keen interest in interpreting and predicting current and future consumer trends for your client's audience groups

Ability to support business growth and development by meeting clients marketing objectives

A genuine interest in building a solid understanding of potential demand and the market for new goods and services.

Curious about what we do? Check us out at

Be part of the future everyone is searching for. Apply to join the UM team today.

We value unique backgrounds and experiences to encourage and celebrate diversity.

First Nations people, those identifying as LGBTQ+, people of all ages, people with disabilities, and people who are culturally and linguistically diverse are encouraged to apply.

Our aim is to create a workforce that reflects the community in which we live. We further acknowledge there are unique barriers for trans & gender-diverse applicants. Please reach out to

to discuss any concerns in the recruitment process you may have.

#J-18808-Ljbffr
  • Client Director

    1 week ago


    Canberra, ACT, Australia Um Full time

    Why hide behind a desk when you can take the spotlight with a winning team at UM Australia?Get a sneak peek into our culture - Curious? How about some benefits to pique your interest?Align with a global media powerhouseProgressive and ambitious clients who want industry-leading work.Experienced and capable teams to accelerate your career.Industry-leading...

  • Client Director

    1 week ago


    Canberra, ACT, Australia UM Full time

    Why hide behind a desk when you can take the spotlight with a winning team at UM Australia?Get a sneak peek into our culture - How about some benefits to pique your interest?Align with a global media powerhouse Progressive and ambitious clients who want industry-leading work.Experienced and capable teams to accelerate your career.Industry-leading leave...


  • Canberra, ACT, Australia ACT Government Full time

    Details: The position of Assistant Director, Client Service involves collaborating with the Customer Engagement team to foster a strong client service culture within the Digital Solutions Division, catering to a wide range of clients in the ACT public health system.Key responsibilities under the guidance of the Senior Director, Customer Engagement include:...


  • Canberra, ACT, Australia Australian Capital Territory Full time

    Director, Complaints and Client Services Full-time Temporary Details: The Complaints and Client Services (CCS) team within CSPA has a resolution focus to complaint management, in accordance with the Directorate's complaints policy and the principles of procedural fairness.The team are responsible for the management of and response to complaints made about...


  • Canberra, ACT, Australia Australian Capital Territory Full time

    Director, Complaints and Client ServicesFull-time Temporary Details: The Complaints and Client Services (CCS) team within CSPA has a resolution focus to complaint management, in accordance with the Directorate's complaints policy and the principles of procedural fairness.The team are responsible for the management of and response to complaints made about the...


  • Canberra, ACT, Australia Australian Capital Territory Full time

    Director, Complaints and Client ServicesFull-time TemporaryDetails:The Complaints and Client Services (CCS) team within CSPA has a resolution focus to complaint management, in accordance with the Directorate's complaints policy and the principles of procedural fairness. The team are responsible for the management of and response to complaints made about the...


  • Canberra, ACT, Australia ACT Government Full time

    Details : The Complaints and Client Services (CCS) team within CSPA has a resolution focus to complaint management, in accordance with the Directorate's complaints policy and the principles of procedural fairness. The team are responsible for the management of and response to complaints made about the service, inclusive of Human Rights Commission...


  • Canberra, ACT, Australia Suburban Land Agency Full time

    Senior Director, Sales and Client ServicesSenior Director, Sales and Client ServicesSenior Officer Grade ASalary Range:$162,291 (PN: 33700)Details:At the Suburban Land Agency (SLA), we are committed to creating great places where communities thrive. We build people-focussed residential estates and urban renewal projects for the people of Canberra.Through...


  • Canberra, ACT, Australia Suburban Land Agency Full time

    Senior Director, Sales and Client Services Senior Director, Sales and Client Services Senior Officer Grade ASalary Range: $162,291 (PN: 33700)Details: At the Suburban Land Agency (SLA), we are committed to creating great places where communities thrive.We build people-focussed residential estates and urban renewal projects for the people of Canberra.Through...


  • Canberra, ACT, Australia Australian Capital Territory Full time

    Assistant Director, Complaints and Client ServicesDetails: Working with Community Services Directorate (CSD) provides a valuable opportunity to contribute directly to supporting the Canberra Community. Our diverse team collaborates daily to drive client-centered services, creating a safe and equitable environment across the ACT.The Complaints and Client...


  • Canberra, ACT, Australia Australian Capital Territory Full time

    Senior Director, Sales and Client Services Full-time Permanent Details: At the Suburban Land Agency (SLA), we are committed to creating great places where communities thrive.We build people-focussed residential estates and urban renewal projects for the people of Canberra.Through smart, sustainable development, our goal is to deliver social, economic, and...


  • Canberra, ACT, Australia Australian Capital Territory Full time

    Senior Director, Sales and Client ServicesFull-time PermanentDetails:At the Suburban Land Agency (SLA), we are committed to creating great places where communities thrive. We build people-focussed residential estates and urban renewal projects for the people of Canberra.Through smart, sustainable development, our goal is to deliver social, economic, and...


  • Canberra, ACT, Australia ACT Government Full time

    Details : Working with Community Services Directorate (CSD) provides you with the chance to make a direct impact on supporting the Canberra Community. Every day, our diverse team collaborates to deliver client-centered services, helping to create a safe and fair environment across the ACT. The Complaints and Client Services (CCS) team in Clinical Services...


  • Canberra, ACT, Australia ACT Government Full time

    Job Title: Senior Director of Sales & Client Services at Suburban Land Agency Company: Suburban Land Agency (SLA) At the Suburban Land Agency (SLA), we are dedicated to developing fantastic environments where communities can prosper. We specialize in constructing residential estates and urban renewal projects centered around the people of Canberra. Through...


  • Canberra, ACT, Australia Comcare Full time

    Overview of the Team and RoleThe Claims Management Group is a key contributor to Comcare's strategic objective and purpose of delivering an effective, fully funded and sustainable workers' compensation scheme for the Australian Public Service. The Claims Management Group works with employers and employees to identify and target strategies that facilitate...

  • Tax Director

    1 week ago


    Canberra, ACT, Australia https:www.bebeejoin Full time

    Client Engagement, various teamsVarious locations in ACT, NSW, QLD, SA, TAS, VIC & WAOngoing/nonongoing, fulltime/parttime, $135,609$153, % superWe are seeking high-performing Tax Directors to join our Client Engagement Group.As aTax Directoryou will have highly developed leaderships skills, taking an active role in the implementation of the ATO's strategic...

  • Program Director

    1 week ago


    Canberra, ACT, Australia ACT Government Full time

    Details : An exciting opportunity exists at the Community Services Directorate (CSD) to lead the Growth and Renewal Program as the Program Director of Infrastructure and Contracts, Housing Assistance. Housing Assistance provides public housing and rental assistance to clients and aims to be an innovative and effective social housing provider, responsive to...

  • Program Director

    1 week ago


    Canberra, ACT, Australia Australian Capital Territory Full time

    Details: An exciting opportunity exists at the Community Services Directorate (CSD) to lead the Growth and Renewal Program as the Program Director of Infrastructure and Contracts, Housing Assistance. Housing Assistance provides public housing and rental assistance to clients and aims to be an innovative and effective social housing provider, responsive to...

  • Associate Director

    1 week ago


    Canberra, ACT, Australia https:www.bebeejoin Full time

    No more applications are being accepted for this job Associate Director - Canberra, Australia - Ivory Group DescriptionAttractive employee benefits and potential to become a shareholderFlexible working hours to ensure great work life balance (WFH)Landmark projectsDefence, Health, Federal Government & ResidentialAttractive employee benefits and potential to...

  • Audit Director

    1 week ago


    Canberra, ACT, Australia Charterhouse Full time

    Business Services & Corporate Advisory (Accounting) About Us:Charterhouse is collaborating with a mid-tier firm to identify the future leader of their division.Employed by a firm dedicated to prioritizing client needs above all else Their mission and core values serve as the guiding light for their team – delivering exceptional client service, fostering...