Technician

2 weeks ago


Toowoomba, Queensland, Australia Digit IT Full time
Your Role

Digit IT is looking for an entry-level Technician to join our growing team.

Based in Toowoomba, you will be given training and hands-on exposure to deliver our key service offerings: IT Support, IT Projects, IT Security, Managed Services, Cloud Services and Business Connectivity.

This is an entry-level IT role, so experience in a similar role is not essential, but customer service experience is a must

Your Responsibilities

  • Provide onsite and remote Level 1 technical support to our clients
  • Troubleshooting, hardware repairs and software installation
  • Log and resolve tickets in our management system
  • Create and maintain client documentation
  • Onsite client visits for IT Support and installations
Your Skills and Experience

  • Excellent oral, listening and written communication skills
  • Experience in a customer service focused role
  • TAFE IT Diploma or equivalent technical experience
  • Sound working knowledge of Microsoft Windows and Office 36
  • Knowledge of networking concepts such as firewalls and routers
  • Commitment to learning and continuous improvement
  • A valid driver's license
  • Ability to build and maintain effective relationships
Your Benefits
- $45K - $60K + super per annum

  • Laptop and mobile phone
  • Tailored individual career development plans
  • Study leave, training and exam fees
  • Free CBD parking, modern facilities and regular social events
  • Great team culture
  • Birthday leave who wants to work on their birthday?

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