Field Service Technician

2 weeks ago


Toowoomba, Queensland, Australia Telstra Full time
Employment Type

Permanent

Closing Date

3 Aug :59pm

Job Title

Field Service Technician

Job Summary

Job Description:

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

  • What we can offer:
  • From Gender Affirmation Leave to Telstra's Additional Leave Day, we give you time to spend away from work when you need it most.
  • Pay for performance. We recognize outstanding contributions through our competitive incentive programs.
  • Parental Leave. A genderequal policy for all parent/s so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.
  • Unlimited learning. Level up your skills with access to 17,000 learning programs.
  • Extra perks. Receive 25% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.


About the role
  • The Field Service Technician role without immediate supervision or direction, work in a fastpaced team that provides our customers with a great experience by activating and assuring telecommunications / technology products and services, in the home and or business.
  • You actively participate in a diverse team environment to deliver the optimum customer and commercial outcomes aligned to the corporate strategy.
  • This role will be based in Toowoomba.
  • Key Responsibilities:
  • Deliver seamless service rectification and product installations, to the full satisfaction of Telstra's customers.
  • Complete assurance & activation of products, services & CPE, including
  • Exchange MDF, Customer MDF and Pillar Jumpering
  • PSTN
  • ISDN
  • Pair Gain Systems
  • ADSL (Simplex & Complex) nbn Consumer (Simplex & Complex) nbn Business
  • OMMA
  • Platinum
  • BDSL
  • ULL Interference Investigations
  • Inspections (Poles and Network Sites)
  • Power Remediation (Restore power to Network Sites)
  • Power Routines (Proactive maintenance of power infrastructure in Network sites)
  • Qualifications:
  • An employee will be required to possess and maintain the relevant and applicable licenses/qualifications to perform this role, as deemed mandatory by regulatory and legal authorities and must also possess and maintain a current driver's license.
  • Ability to analyze and report results for voice, data and network technologies.
  • Certificate IV in Telecommunications + relevant open cabling license endorsed with Aerial (A), Underground (U).
  • Traffic management qualifications
  • An industry white card is also required.
  • If this opportunity sounds like a perfect fit for you, we'd encourage you to apply


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