![Housing Choices Australia](https://media.trabajo.org/img/noimg.jpg)
Housing Allocations Coordinator
1 week ago
Introduction:
Join us and share our Vision:
'All people affordably housed in neighborhoods that support life opportunities'
Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider.
Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging.
We own and/or manage more than 7,000 homes, accommodating over 8500 tenants across Victoria, Tasmania, South Australia, New South Wales and Western Australia.
We provide a culture that supports individuals to be their best, with opportunities for personal and career development. We are committed to cultivating an equal, diverse, and inclusive environment for our staff, residents, and stakeholders.Description:
The Opportunity
We have an exciting opportunity in the New Year for a value-driven individual keen to work in a leading Community Housing Organisation in Victoria.
Reporting to the Housing Services Team Leader, the Housing Allocations Coordinator is critical in attending to complex inquiries and undertaking varied critical tasks that support the wider Victorian Housing Team.
Key to your success will be your ability to deliver key performance measures related to tenancy management, regulatory performance standards, NRAS compliance and internal key performance measures.
Well-developed communication and interpersonal skills both written and verbal including the ability to effectively consult, negotiate and influence across a range of stakeholder groups (internal and external) is essential.
The position is a full-time ongoing role based in Melbourne. Flexible work arrangements are available.Download a copy of the Position Description here.
(Please note:
SEEK applicants only - if you are viewing this job advert on SEEK you will not be able to view the position description until you click APPLY)
Skills and Experiences:
About You:
- Experience in a customer service role and preferable working with clients from disadvantaged backgrounds
- Conceptual, analytical and problemsolving skills
- Experience in producing basic to intermediate excel reports
- Proficient with Microsoft Office Suite with an emphasis on MS Excel
- Ability to display sensitivity, discretion and diplomacy in interaction with others
- Welldeveloped written, oral communication and relationship management skills
- Strong attention to detail
Desirable:
- Experience in dealing with complex customer needs
- Sound knowledge of working within the community housing sector
- Experience with the Victorian Housing Register and HiiP
- Ability to complete complex Excel data reports
- Experience and knowledge of the social housing sector in Victoria
- Knowledge of the income support system for people on very low incomes
We are seeking someone with sound technical skills and knowledge combined with a collaborative and flexible partnering style and strong commitment to our vision and mission.
- A day off on your birthday
- Flexible working arrangements
- Salary Packaging for living expenses, meal, and entertainment expenses
- Excellent career development opportunities
- Recognition program
- Salary Continuance Insurance
- 16 weeks paid parental leave
- Agree and undergo any other employment screening as required by Housing Choices including but not restricted to Working with Children or Vulnerable Persons and NDIS Worker (this will be as applicable based on the state location and/or function of the role)
- Agree and comply with Child Safety policies and procedures
- Provide a current driver's license and willingness to travel across Housing Choices' locations, if and as required.
- Provide evidence of current and full COVID19 vaccination status or have valid proof of medical exemption we are covered by COVID19 vaccine mandates in most of the States we operate in
For an informal discussion about the role, please contact: Nana Lafolua - Housing Services Team Leader on or Mahil Mutu-Mala -P&C Business Partner on
Applicants should include a covering letter outlining your suitability for the position as outlined in the advert.
Applications Close: 25/01/2023
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