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Technical Customer Service Officer

3 months ago

Perth, Western Australia PERSOLKELLY Full time
PERSOLKELLY has partnered with a government utility seeking a technical customer service team member. This is not a sales /call centre role.

  • Working hours: Monday
  • Friday 38 hour week
  • Duration: Fixed term to end of January 202
  • Full training
  • WFH hybrid opportunity after training
  • CBD location

PERSOLKELLY has partnered with a government utility seeking a technical customer service team member. This is
not a sales /call centre role.

  • Working hours: Monday
  • Friday 38 hour week
  • Duration: Fixed term to end of January 202
  • Full training
  • WFH hybrid opportunity after training
  • CBD location

The Role:

  • Assessment of connection to the network and evaluate results.
  • Complete end to end management of assigned tasks within timelines.
  • Efficient handling of specialised queries and escalating where required.
  • Manage customer expectations in an efficient and professional manner.

About you:

  • Enjoy new technology, able to adapt in a rapidly changing industry
  • Able to work with technical detail and calculations.
  • Able to work well independently, assess criteria and finalise results.
  • Able to work well with other team members and departments, sharing technical advice and taking onboard feedback.
  • Competent in digital systems and technology including MS Office
  • Full working rights

Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.


We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.


So it's over to you. If you would like to join our team, please APPLY now.
**To learn more about working with PERSOLKELLY, we encourage you to visit our website.