![ARRA GROUP](https://media.trabajo.org/img/noimg.jpg)
Customer Care Consultant
2 weeks ago
ABOUT ARRA
Arra Group is a local WA company that engages with leading oil and gas/mining companies to provide our employees with opportunities that support a great lifestyle.
ABOUT THE ROLE
We are looking for enthusiastic
Customer Care Consultants to join our customer service team based in
Canning Vale WA, to provide an exceptional level of service to our growing customer base.
In this challenging and rewarding role you will proactively look for solutions that drive the right outcome for both our customers and business.
Our supportive management and team will empower you to perfect your customer service skills, investigate issues and escalations, and harness your problem-solving techniques to reach quick and successful outcomes.
Key Responsibilities:
- You will be empowered to investigate issues and escalations and be relentless in your pursuit to reach an outcome quickly
- There is a degree of administration related tasks and these should be actioned effectively and according to business processes
Requirements:
- Ability to work Monday to Friday, between the hours of 7:00am to 5:30pm
- Clear written and verbal communication skills are essential
- Previous experience providing an exceptional level of customer service
- Proven ability to work in a fastpaced customer service environment and able to manage conflicting priorities
- High attention to detail coupled with demonstrated problem solving and investigation skills
Pay:
$ $32.00 per hour
Expected hours: 38 per week
Schedule:
- 8 hour shift
Work Authorisation:
- Australia (preferred)
Work Location:
In person
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