Key Account Administrator

2 weeks ago


Northgate, South Australia Cleanaway Full time

Key Account Administrator

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together

We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

We have an exciting opportunity for a seasoned Key Account Administrator to join our team base at Northgate.

This role is accountable for providing high-quality support to the business through the delivery of organisational skills, facilitating effective and efficient contract administration and liaising with all internal and external stakeholders to meet the needs and obligations of contract provisions.

Monthly and weekly financial claims – breakdown of all monthly operational movements: kerbside, bulk haulage, bin transfers, residential, commercial, parks and public place bins. Raising invoices, credits, and following up on overdue items.

Financial reporting: Ensuring claims are accurate with all relevant data and performing reconciliation processes between Cleanaway branches and the council.

Maintain supporting work instructions: Updating instructions as the claims process develops and the contract evolves or if variations are added.

Contractual Variations: Understanding variations and impact, communicating and submitting variations to clients in a timely manner according to deadline cut-offs.

Stakeholder Engagement: Follow up and maintain any resolutions with stakeholders promptly.

About You

you'll have exceptional and adaptable stakeholder management skills liaising face to face, by email and by phone with various management levels of people.

Accuracy, time management, and juggling various deadlines require tenacity, patience, and focus. You'll be seasoned in managing Key Account Administration activities, and with your critical thinking and problem-solving skills, you understand that our key accounts come with various stakeholders you need to liaise with.

You are experienced with financial account processes, including invoicing, credits, and other recalculation tasks.

Experienced with various accounting databases, Microsoft Excel and formulas, and can pick up new technology quickly.

Why join Cleanaway?

  • Attractive salary package
  • Flexible working arrangements
  • Career opportunities in a high growth, Australian business
  • Supportive and safe work environment
  • Paid parental leave
  • Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button below or visit and let's make a positive impact together.

Applications close:

Vacancy no:518982
Work type:Permanent - Full Time
Location:Northgate QLD Australia
Categories:Administration, Finance, Customer Service

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