Client Care Operator

1 week ago

North Ryde, New South Wales, Australia Laverty Pathology Full time
Client Care Operator

Job reference:
#10045
Brand:Laverty Pathology
Location: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)
Work type: Full Time (Permanent) 38 hours per week
Schedule: Positions cover shifts 24 hours a day, seven days per week as required
About us**- Laverty Pathology is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.
About the role

  • We are seeking an individual who is highly motivated to become part of a passionate and engaged team.
Your key responsibilities will include, but not be limited to, the following:

  • Communication with medical staff, (both onsite and off-site) with Hospitals, Doctors, Nursing Homes and Government Bodies
  • Answering enquiries over the phone, coordinating courier and medical centre collections, pathology results assistance
  • General administration duties
  • Maintain customer confidentiality
  • Liaise with laboratory staff
  • Achieving Departmental KPIs
  • Ability to understand and ensure compliance with WHS policies and guidelines

About you

  • To be considered for this position, you will need to have a great blend of skills, including:
  • Sound typing/data entry skills (approximately 50 wpm with 98% accuracy)
  • Previous experience or knowledge of medical terminology is preferred
  • Excellent verbal and written communication skills, including the ability to liaise with individuals at all levels of an organisation
  • A willingness to adhere to departmental and organisational policies and procedures
  • Must be a cohesive and contributing member of the team and display positive attitudes towards achieving outcomes
  • Strong time management, interpersonal and organisational skills and the ability to work under pressure and as part of a team
  • Enjoys a fastpaced working environment
  • Has a willingness to learn
  • High level of attention to detail
  • A professional attitude towards confidentially
  • Excellent telephone manner
  • Strong customer focus and general office skills
  • Basic computer skills
- .
Employee benefits and wellbeing

  • Access to a marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
  • An elearning platform with access to a library of courses and learning paths.
  • An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
  • Corporate health insurance discounts, banking benefits and novated leasing consultations.

How to applyRight to work, background checks and clearances**- You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work. The selection process may include relevant background and clearance checks to assist in determining your suitability for the role.
Vaccines and immunisation

  • Laverty Pathology is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccinepreventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for health care workers.
    Our commitment to diversity and inclusion
  • Laverty Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, sociocultural background, disability, sexual orientation or gender identity.

  • Client Care Operator

    1 week ago

    North Ryde, New South Wales, Australia Healius Pathology Full time

    Client Care OperatorJob reference: #4684Brand:Healius PathologyLocation: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)Work type: Full Time (Permanent) hours per weekSchedule: Various shifts between the hours of 7am and 5pm, Monday to Sunday and Public Holidays, as required.Aboutus Healius Pathology is part of Healius' Pathology division, one of...

  • Client Care Operator

    1 week ago

    North Ryde, New South Wales, Australia Laverty Pathology Full time

    Client Care OperatorJob reference: #6060Brand:Laverty PathologyLocation: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)Work type: Full Time (Permanent) 38 hours per weekSchedule: Positions cover shifts 24 hours a day, seven days per week as requiredAbout us**- Laverty Pathology is part of Healius Limited, one of Australia's leading healthcare...

  • Client Care Operator

    1 week ago

    North Ryde, New South Wales, Australia Laverty Pathology Full time

    Client Care OperatorJob reference: #3567Brand:Laverty PathologyLocation: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)Work type: Full Time (Permanent) hours per weekSchedule: Positions cover shifts 24 hours a day, seven days per week as requiredAboutus Laverty Pathology is part of Healius' Pathology division, one of Australia's leading providers...

  • Client Care Operator

    1 week ago

    North Ryde, New South Wales, Australia Healius Pathology Full time

    Client Care OperatorJob reference: #4372Brand:Healius PathologyLocation: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)Work type: Part Time (Permanent hours per weekSchedule: Various shifts between the hours of 7am and 5pm, Monday to Sunday and Public Holidays, as required.Aboutus Healius Pathology is part of Healius' Pathology division, one of...

  • Case Management Coordinator North Ryde

    1 week ago

    North Ryde, New South Wales, Australia Presbyterian Aged Care Full time

    Presbyterian Aged Care is one of Australia's most experienced and trusted providers of aged care services. We have been trusted to care for older Australians for over 75 years. With five residential aged care homes, 15 beautiful retirement villages, and providing home care for around 2,000 people; we know how to provide compassionate care.About the roleWe...

  • Client Sales Executive

    1 week ago

    North Ryde, New South Wales, Australia Oracle Full time

    Oracle Consulting leads in customer success, delivery excellence and innovation. Our experts deliver industry-leading solutions applying their experience and the most sophisticated Oracle product access, capabilities, methods, and tools across diverse industries and geographies. Our 100% Oracle Cloud Certification directive ensures our customers' projects...

  • Client Sales Executive

    1 week ago

    North Ryde, New South Wales, Australia Oracle Full time

    Oracle Consulting leads in customer success, delivery excellence and innovation. Our experts deliver industry-leading solutions applying their experience and the most sophisticated Oracle product access, capabilities, methods, and tools across diverse industries and geographies. Our 100% Oracle Cloud Certification directive ensures our customers' projects...

  • Client Services Officer- Overnight

    1 week ago

    North Ryde, New South Wales, Australia Small Animal Specialist Hospital Full time

    Overnight - Managing the Front of House for the Emergency Department Passionate about animals and providing excellent customer service. No two days at SASH are the same Fastpaced vibrant environmentAt SASH, we believe the highest standards in veterinary care are achieved when clinical expertise is delivered by compassionate, motivated people in a caring and...

  • Cremator Operator

    1 week ago

    North Ryde, New South Wales, Australia Invocare Full time

    About you:You will have experience in and have the ability to perform a wide variety of manual labour tasks, indoors and outdoors in all weather conditions. You love dealing with people, are adaptable and flexible and take great pride in your work.You will also have: Attention to detail, organisational skills and ability to maintain a high standard of...

  • Operations Manager

    1 week ago

    North Ryde, New South Wales, Australia Foxtel Full time

    Operations Manager:- Job no: 3796- Work type: Full time, Contract- Location: North Ryde- Categories: Operations, Project Management, SalesWe are searching for an Operations Manager to work within our newly launched game changing product, HubblWith an explosion of streaming apps in the market we have launched a new transformative product that takes the...

  • Client Sales Executive

    3 weeks ago

    North Ryde, New South Wales, Australia Oracle Full time

    Job DescriptionThe Oracle Consulting organization strives to grow revenue and increase value contribution to our customers by: Providing best of industry service to improve customer satisfaction and enable business requirements. Leading innovation, expertise and specialization through a dedication organization Driving the most agile and efficient solution...

  • Client Sales Executive

    1 month ago

    North Ryde, New South Wales, Australia Oracle Full time

    Job DescriptionThe Oracle Consulting organization strives to grow revenue and increase value contribution to our customers by: Providing best of industry service to improve customer satisfaction and enable business requirements. Leading innovation, expertise and specialization through a dedication organization Driving the most agile and efficient solution...

  • Client Sales Executive

    1 week ago

    North Ryde, New South Wales, Australia Cerner Full time

    Oracle Consulting leads in customer success, delivery excellence and innovation. Our experts deliver industry-leading solutions applying their experience and the most sophisticated Oracle product access, capabilities, methods, and tools across diverse industries and geographies. Our 100% Oracle Cloud Certification directive ensures our customers' projects...

  • Aged & Disability Care -

    1 week ago

    North Shore, New South Wales, Australia Care Connect Full time

    Care Connect are seeking motivated individuals to provide in home care to our Out of Hospital Care and Aged Care clients in Northern Beaches and surrounding areas. As an industry leading and dynamic care provider, Care Connect's purpose is to enable people to live independently and safely at home for longer. Responsibilities of the Homecare Support...

  • Aged Care Cleaner

    1 week ago

    North Ryde, New South Wales, Australia 360 Personnel Full time

    Job description360 Personnel is looking for Cleaners to work in an Aged Care Facility.Start immediately-We are looking for Aged Care Cleaners to work on a permanent Casual basis.Our client is a leading residential aged care provider whose objective is to deliver a specialised, caring and safe environment for their residents. The right to work in Australia...

  • Female Farsi-speaking Care Worker

    1 week ago

    West Ryde, New South Wales, Australia Top Care Lifestyles Full time

    Female Farsi-speaking Care Worker opportunity is available to assist a Farsi-speaking Female client in-home support between Monday to Sunday with the following duties:Personal care support. Domestic support including meal preparation. Support with transfers, walking and exercise program, attending community activities Support with attending physiotherapy and...

  • Manager Aged Care

    1 week ago

    North Ryde, New South Wales, Australia BOC Limited Australia Full time

    BOC Limited AustraliaManager Aged Care & OxyCareNorth Ryde (NSW), Australia | req11504What you will enjoy doing You will guide and lead the team to meet agreed sales and profit targets for Aged Care and Oxycare As well as driving sales and pricing execution through sales leadership and identify, implementing and commercialising new PSO developments in...

  • Support Worker

    1 week ago

    North Ryde, New South Wales, Australia Asayish comfort care Full time

    Job descriptionDUTIES AND RESPONSIBILITIES: Provide high quality support that addresses client needs as articulated in their plan and enhances their independence, abilities, community participation and quality of life Respect the personal preferences of clients in meeting their needs and encourage individual growth and development. Work in conjuction with...

  • Forklift Operator

    1 week ago

    North Ryde, New South Wales, Australia Protech Full time

    Immediate Start:- Day shift (7am - 3pm):Monday FridayOur client is a respected Australian supplier of medical equipment and are seeking an experienced Forklift Operator _(high reach & counterbalance)._Responsibilities include: High reach forklift operations to pick orders, replenishments & putaways RF scanning Manual handling Loading and unloading...

  • Operations Supervisor

    1 week ago

    North Ryde, New South Wales, Australia Invocare Full time

    InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.About you:You are an experienced supervisor with a background in leading teams to deliver operational excellence and customer service. You are highly...