Laboratory Automation and IT Specialist
1 week ago
Unique opportunity to join our Lifesciences business and work with our leading diagnostics and molecular capital equipment in Pathology labs across Australia and New Zealand.
Job Description:
We are the makers of possible
BD is one of the largest global medical technology companies in the world.
_Advancing the world of health_ is our Purpose, and it's no small feat.
It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description Summary
The Laboratory Automation and IT Specialist is responsible for the project plan deliverables for the implementation life cycle (pre-installation, site planning, customer interfacing/change management, LIS connectivity and network connectivity middleware products).
This role is key to the success of the Lab Automation strategy and is required to collaborate with our customers to configure the system to ensure a smooth and efficient implementation.
This individual will also be responsible to provide customer training for the BD Kiestra and BD COR platforms.Responsibilities:
- Perform preimplementation activities including support of the sales process, preinstall meetings, assess customer readiness for LIS interface communication, network security and connectivity.
- Contribute to the development of an effective implementation process plan outlining to ensure timely delivery of client projects, aligned with the planning agreements.
- Execute the technical and organizational implementation programs for clients using various methods (LEAN, change management etc). Ensure achievement of performance and instrument uptime guarantees written into contracts based on initial assessment.
- Lead implementation of LIS connectivity and customization of the software to the customers' existing and unique laboratory setting/system
- Establish achievable customer expectations for implementation of projects both in workflow process and change management transitions with a large focus on the human aspects that are impacted as a result of the change.
- Lead technical product training and provide onsite support.
- Perform postimplementation support activities (onsite and remote) including answering questions, troubleshooting and solving problems.
Preferred Requirements- Minimum 5 years experience with implementing and operating microbiology laboratory automation- Knowledge of and ability to demonstrate experience with project management and large scale, complex change management initiatives- Knowledge of Diagnostics Lab Automation products and services- Knowledge of the Microbiology laboratories processes and techniques- IT architecture and development of custom interfaces with LIS- Lean techniques to improve workflow in the laboratory and achieving performance.- Mechatronics, Computer engineering, software engineering and control engineering (advantageous)- Strong analytical and problem-solving skills.- Strong communication skills (written and verbal).
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer.
We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit:
Primary Work Location
AUS Sydney - North Ryde
Additional Locations
AUS Melbourne
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