Regional Manager Facilities

1 week ago

Melbourne, Victoria, Australia Scentre Group Full time

Our Story


Scentre Group is the owner and operator of 42 Westfield living destinations in Australia and New Zealand; partnering with the world's leading retail and luxury brands to create a unique shopping and leisure experience for our customers.

A career with us fosters the chance to be part of a company that is transforming the digital and physical retail space.

Our Purpose is creating extraordinary places, connecting and enriching communities. Our Plan is to create the places more people choose to come, more often for longer. Our Ambition is to grow by becoming essential to people and communities and the businesses that interact with them.

Your opportunity


As Regional Manager, VIC you will be part of the Operations and Environment (O&E) team, you will support our Asset Teams in delivering extraordinary experiences every day.


You will be responsible for the facilities management function across VIC, ensuring life safety, regulatory compliance, operational efficiency, and innovation; enabling each asset to achieve its full potential.

Your role and responsibilities will include, but not limited to**:

  • Align VIC with the O&E and CCD (Customer, Community and Destination) focus areas, effectively driving your region's performance through regular reviews, action plans and supporting FM team capability
  • Supporting the delivery of the region's Strategic Asset Plans, Scentre Group's Plan on a Page and all other strategic and asset planning initiatives for your centres
  • Communicating and embedding O&E initiatives (e.g. building compliance and safety, environmental including energy and water usage, waste, recycling and key procurement and contractor management priorities)
  • Facilitating training and awareness of key operational processes, systems and technology to effectively deliver on strategies and plans across the region as well as supporting portfolio O&E objectives as needed
  • Identifying areas of risk and opportunity in relation to maintenance and capital works, developing and implementing plans to achieve commercial targets
  • Work with peers including CCD regional leaders to oversee centre facilities' budgets and forecasting assumptions in your region
  • Manage the implementation of continuous Workplace Health and Safety cultural improvement by championing the culture across the region
  • Attract, retain and develop the best talent, ensure regular reviews of succession planning, supporting the delivery of personal development plans and building greater employee engagement
  • As an FM, deliver on the FM role for the centre within the region where the role is based

What will set you
apart from the rest?

  • Extensive (10+ years) management experience in retail, hospitality or other customer services environment across a regional or national portfolio
  • Degree, Diploma or tertiary qualifications in Engineering/Trades, Hospitality, Leisure, Property, Building or Facilities Management
  • Strong commercial acumen and demonstrated experience balancing financial needs with technical and customer outcomes
  • Demonstrated experience in leading a large, geographically dispersed /remote team, comfortable with managing performance
  • Confident people leader with proven success leading teams to achieve full potential
  • Excellent communications skills that engage and motivate diverse stakeholder groups to achieve positive business outcomes
  • Ability to manage multiple conflicting priorities and tasks
  • Technologyliterate and interested in future technologies and innovative solutions

What sets us apart from the rest?

  • Competitive benefits including 18 weeks parental leave (no qualifying period), volunteer days to work with our charity partners, health and wellbeing discounts
  • Life Leave additional five days paid leave to use however you like on top of your four weeks annual leave


 Diverse career paths
  • Opportunities to cross skill and develop working with over 70 different professions within the team.
Our diverse and inclusive workforce is not only something we're proud of, but something we're committed to.

We encourage and support our people to bring their 'whole selves' to work every day because we believe our differences contribute to our success and ensures a workforce that reflects the customers we serve, in the communities in which we operate.


This commitment is backed by executive and employee-led working groups including LGBTI, gender equity, mental health & wellbeing, working flexibility and disability alongside other initiatives.

Aboriginal and Torres Strait Islander peoples are encouraged to apply.

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