Application Support Specialist

2 weeks ago

Melbourne, Victoria, Australia Experis Full time
Permanent opportunity at a purpose driven organisation

  • Hybrid working arrangement with great flexibility
  • Attractive compensation package featuring a competitive salary complemented by a range of valuable benefits, including 5weeks annual leave.
  • Contribute to shaping the CRM environment as a functional SME
Join a leading organisation dedicated to transforming the lives of people with disabilities in marginalised communities. We are seeking a ambitious and skilled Applications Support Specialist to join the team.

What you will be doing...

  • Ongoing maintenance of the CRM system, including supporting CRM helpdesk, system roles, upgrades, and accessibility.
  • Engage with external vendors and key internal stakeholders to understand needs and to solve problems.
  • Provide technical support and manage resolution of business incidents and requests.
  • Deliver ongoing training sessions, including development opportunities for colleagues.
  • Create and publish training material on the intranet.
  • Identify opportunities to improve business and technical processes.
  • Contribute to strategic direction and projects.
  • Develop and maintain productive relationships with vendors, especially Blackbaud.

Experience/Skills that will help you be successful in this role:

  • Solution-focused with a commitment to maintaining and upgrading skills.
  • Ability to engage with various stakeholders and influence outcomes.


If you are passionate about making a difference and possess the skills and qualities we're looking for, we'd love to hear from you.

We encourage individuals with disabilities and from diverse backgrounds to apply.

Avi Naidu

Recruitment Consultant

  • Aboriginal and Torres Strait Islander people are encouraged to apply._
  • Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup_

State:
QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q

State:
QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D

State:
SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

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