Service Improvement Lead

2 weeks ago


Box Hill North, Victoria, Australia Eastern Health Full time
Service Improvement Lead - Mental Health & Wellbeing Program

Permanent Full Time with monthly day off

Based in Box Hill

Generous salary + super + salary packaging

Eastern Health

Eastern Health is one of Melbourne's largest public health services.

We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

About the role


The Mental Health & Wellbeing Program is undergoing significant reform following the recommendations from the Royal Commission into Victoria's mental health system.

The Service Improvement Lead, Mental Health, is accountable to the Compliance Manager for supporting the delivery of service improvements.

Key projects will include, state and commonwealth submissions, service and capital planning, innovative clinical models of care and partnership development, delivery of legislative requirements including Statutory Duty of Candour and implementation of the new Mental Health Act.

About you

To be successful in this role you will possess:
Relevant qualification/experience in a senior management/business/ quality role in the public and/or private sectors.

Commitment to excellence, innovation and continuous improvement

Commitment to utilising new approaches, technologies and environments

Demonstrated project management skills

Highly advanced written, verbal communication and interpersonal skill

Ability to work effectively at all levels (Directors, senior management, operational staff) as well as with external stakeholders

Keen interest in assisting to achieve the organisation's goals and working collaboratively to bring about positive change.

Please refer to the attached position description for further details of the role.

Vaccination against infectious disease is a mandatory requirement of this role.

An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here

Diverse and engaging career opportunities

Friendly & supportive team

Flexible working hours

Salary packaging options

Career progression in our teaching hospitals

Next Steps

Please note:


Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.

Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.

Eastern Health Values:
Patients First | Agility | Humility | Respect | Kindness | Excellence

Contact Person
Kristen Stanner

Contact Number

Closing Date
27/01/2023
  • Improvement Partner

    2 weeks ago


    Box Hill North, Victoria, Australia Eastern Health Full time

    Temporary, full-time position (until 30 June 2024)Join the Continuous Improvement & Transformation teamBuild your skills and experience leading improvementHelp deliver Eastern Health's strategic priority: Timely access to care Previous applicants need not applyEastern HealthEastern Health is one of Melbourne's largest public health services. We provide a...

  • Improvement Partner

    2 weeks ago


    Box Hill North, Victoria, Australia Eastern Health Full time

    Join the Continuous Improvement & Transformation teamBuild your skills and experience leading improvementPermanent, full-time positionEastern HealthEastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug...


  • Box Hill North, Victoria, Australia Eastern Health Full time

    Temporary Full Time (part time considered)Box Hill locationImprovement Leadership OpportunityEastern HealthEastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community...


  • Box Hill North, Victoria, Australia Eastern Health Full time

    Finance Improvements ManagerPermanent Part time (great work life balance) Box Hill Hospital (close to cafes & shops) Generous alary + super + salary packaging Eastern Health Eastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative...


  • Box Hill North, Victoria, Australia Community Housing Ltd Full time

    Full time, permanent role with hybrid working arrangement available Great salary + salary packaging + other benefits Work from any of our operating regions across AustraliaAbout Us"My hope is that in 25 years' time, housing poverty will be history. Easier said than done, but can we ignore this crisis at hand?" Steve Bevington - Managing Director of Community...


  • Box Hill North, Victoria, Australia Box Hill Institute Full time

    Based at our Elgar Road Campus, Box Hill 12 Month Fixed Term Contract Attractive remuneration package offeredAbout us:We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes.Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education...

  • Project Lead

    2 weeks ago


    Box Hill North, Victoria, Australia Eastern Health Full time

    Project Lead (Patient Voice State-wide Implementation Project)Temporary Fulltime to end June 2025Box Hill HospitalLeadership opportunity to support consumer voices across VictoriAGenerous Salary + Salary Packaging optionsEastern HealthEastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and...


  • Box Hill North, Victoria, Australia Box Hill Institute Full time

    Based at Box Hill Campus (Nelson Campus) Full time, Ongoing Opportunity EM2 $118,812 per annum exclusive of superannuationAbout us:Box Hill Institute is composed of Box Hill Institute (BHI) and the Centre for Adult Education (CAE). We are leading education providers with strong reputations for delivering high quality educational outcomes.To maintain our...


  • Box Hill North, Victoria, Australia Box Hill Institute Full time

    Based at Box Hill Campus (Nelson Campus) Full time, Ongoing Opportunity EM2 $118,812 per annum exclusive of superannuationBox Hill Institute is seeking a highly motivated, innovative and dynamic individual with the drive to lead and inspire our Service Industries Team.About us:Box Hill Institute is an award-winning education provider with a strong reputation...


  • Box Hill North, Victoria, Australia Epworth Healthcare Full time

    In this full time and/or part-time role (two vacancies), based at Epworth Eastern (Box Hill), you will be responsible for leading and motivating a team to deliver patient food services. You will be part of the Food Services team and report to the Hospitality Services Operations Manager.You will make an impact by:Effective Leadership Effective Team Work...


  • Box Hill North, Victoria, Australia Epworth Healthcare Full time

    Great Department, great staff, dynamic team.Various ongoing part-time and full time positions available across Food Services, Environmental Services and Orderly Patient Transport.Multiple shifts, family friendly hoursThe RoleThere are various full time and part-time roles available, based in Epworth Eastern, Boxhill. You will be responsible for providing a...


  • Box Hill North, Victoria, Australia Eastern Health Full time

    Permanent full time role with monthly ADOLead a Talent Acquisition function at Eastern HealthExcellent employee benefitsEastern HealthEastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol,...


  • Box Hill North, Victoria, Australia Eastern Health Full time

    Lead role12-months Fixed Term Full TimeBased at Box Hill HospitalEastern HealthEastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide...


  • Box Hill North, Victoria, Australia Eastern Health Full time

    Director - Business Service CentrePermanent Full Time with monthly day off + 5 weeks annual leaveBox Hill Hospital (close to shops & cafes)Great leadership opportunityEastern HealthEastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity,...


  • Box Hill North, Victoria, Australia Box Hill Institute Full time

    Based at our Box Hill Campus Multiple parttime, ongoing position available PACCT 3 $56,592 (plus compulsory superannuation contribution)About the role:An exciting opportunity to be the face of Box Hill Institute in providing a positive experience to students and assisting with their course queries. There are multiple ongoing positions available for part...


  • Box Hill North, Victoria, Australia Eastern Health Full time

    NEPN Program Senior Communications and Engagement AdvisorTerm to be negotiatedHybrid and flexible arrangementFantastic opportunity to join one of the Victorian Public Pathology NetworksEastern HealthEastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services,...


  • Box Hill North, Victoria, Australia Eastern Health Full time

    Director – Business Service CentrePermanent Full Time with monthly day off + 5 weeks annual leave Box Hill Hospital (close to shops & cafes) Great leadership opportunity Eastern Health Eastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including...


  • Box Hill North, Victoria, Australia St Vincent de Paul Society Full time

    Join one of Victoria's Leading Not-for-ProfitsFull-time roleEastern Suburbs Location - Hybrid WFH OptionsAbout Us:Vinnies is where 'good happens'We're the St Vincent de Paul Society Victoria or, more fondly, Vinnies Victoria. Most people know Vinnies as op shops, but did you know that it's also where 'Good Works' happen? What this means is that for more than...


  • Box Hill North, Victoria, Australia Invincible Energy Full time

    Role Overview:We are seeking a dynamic Customer Service Manager to uphold our service excellence and drive innovation in customer interaction. This role is pivotal in leading our after-sales team, aligning with our core values, and fostering a proactive work environment.Key Responsibilities: Develop and lead the customer service team to maintain high service...


  • Box Hill North, Victoria, Australia The Y Victoria Full time

    Work options: HybridFlexible working both from home and our state office in Box Hill. Great staff benefits like free access to gyms Hybrid WFH and one day from our Box Hill state office Part Time; $28 per hour + superAbout the roleThis role is part of a small team that manages family accounts for all YMCA Early Learning Care, Before & After School Care and...