Sales Support Administrator

2 weeks ago

Newcastle, New South Wales, Australia Astrum Recruitment Full time
Full time hours

  • Parking on site
  • Tighes Hill Location


The role involves coordinating contract setup and termination, maintaining customer purchase orders, processing invoices and credits, and assisting customers with various inquiries.


_Location:
Tighes Hill, Newcastle_

Key Responsibilities:

  • Provide sales support to customers and internal stakeholders
  • Set up and terminate contracts in monitoring, billing, and state fire brigade systems for ACT, NSW, and VIC
  • Maintain customer purchase orders
  • Process invoices and credits for false alarms in ACT and NSW
  • Handle general customer inquiries

_Long term contract - Monday-Friday | Flexible Hours_

Professional Experience:

  • Experience in a small dynamic team environment
  • Fire Alarm Monitoring industry experience highly desirable
  • Customer relationship management experience highly desirable
  • Experience with Pronto Xi and Microsoft Dynamics
  • Fully proficient in the Office suite of products
  • Advanced level of Microsoft Word and Excel highly desirable

Our client is a leading provider of fire safety and security solutions.

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