Rostering Officer/scheduling Co-ordinator

2 weeks ago


Narrabeen, New South Wales, Australia Daughterly Care Community Services Ltd Full time

Rostering Officer/Scheduling Co-ordinator - Aged Care Community

Monday - Friday

8.30am - 5pm in Narrabeen Head Office

  • Daughterly Care Community Services_ is a leading provider of inhome care that enables older people to stay home for life and avoid the Nursing Home. We have operated in the aged care sector for 25 years.


The
Rostering/Scheduling Coordinator ensures appropriately skilled Caregivers are matched to our clients providing services in accordance with the client's care plan.


The successful applicant will have proven experience in a similar role working in a fast paced and challenging environment with the ability to hit the ground running.


The _
key responsibilities_
of this role are:

  • Manage and resolve a high level of service requests and Caregiver leave;
  • Data entry;
  • Coordinate and direct Caregivers to provide excellent inhome care to our Hourly clients;
  • Extensive and excellent communication with Caregivers, clients, families, colleagues and management;
  • Become a key member of a deeply collaborative team with "outside of the box" thinking.

To be considered for this role, it is_
essential _
you have:

  • Experience in rostering, scheduling or coordination of staff is ideal, but ability to problem-solve and work well under pressure in an office environment is essential;
  • Strong customer service skills, telephone manner and organisational skills;
  • Superior time management and attention to detail;
  • High level of computer knowledge and experience using programs like Microsoft Outlook and Word (full training provided in our own database);
  • Comfortable working in a fun and friendly environment where we work hard and use humour and positivity as a superpower; and
  • Have a warm, empathetic personality, caring disposition and be an excellent communicator.

Why work for _
Daughterly Care_
?

  • You will be part of a team that provides exceptional care for private and Home Care Package clients;
  • Our modern office is on Narrabeen Lake with water views;
  • Free street parking;
  • Be a valued part of a small but mighty team;
  • We offer a performance bonus twice yearly; and
  • Potential annual profit bonus.

APPLY NOW or call
Nicole Hickey on
to discuss the role further (Mon-Thurs 9-3pm).


We have a happy and positive team of hard-working people who are proud that our work makes the lives of Senior Australian's easier.


Salary:
Up to $70,000.00 per year

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Annual bonus
  • Bonus
  • Christmas bonus
  • Performance bonus

COVID-19 considerations:


Personal protective equipment provided; Social distancing guidelines in place; and Sanitising, disinfecting or cleaning procedures in place; COVID infection control training provided.


Experience:

  • Data entry: 1 year (required)
  • Customer service: 1 year (required)
- preparing work rosters/scheduling: 1 year (required)

  • Office & Administration: 1 year (required)

Licence/Certification:

  • COVID Vaccination documentation (required) (required)

Work Authorisation:

  • Australia (required)

Work Location:
One location

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